Senior Associate / Assistant Manager, Market Development

Overview

Develop airline traffic and connectivity for Changi Airport in SW Pacific region.

Key Responsibilities

• market development
• stakeholder engagement
• airline portfolio
• traffic analysis
• business cases
• joint campaigns

Tasks

As part of the Market Development team, you will be involved in market development efforts to grow Changi’s aviation business, enhancing our competitiveness and attractiveness as the air hub of choice in the region. The team works closely with airlines, industry trade partners and relevant stakeholders to strengthen Changi’s passenger traffic and air connectivity through new service launches or expand existing ones, as well as various initiatives to increase passenger traffic to and through the airport. Partnering internal divisions and interfacing with external stakeholders to drive development and ensure smooth implementation of various initiatives is also an intrinsic part in this position. In addition, you may be involved in other projects whenever opportunities arise. Specifically, you will be assigned a portfolio of airlines from the Southwest Pacific region, including Australia, New Zealand and the Pacific Islands. In this role you are expected to engage and collaborate closely with them to grow the Changi air hub, as well as identify and attract new airlines in the process. You may also be involved in engagements with government agencies to promote traffic and connectivity growth at Changi. To do these, you will perform traffic analysis, prepare and present business cases to airlines, as well as keep abreast of emerging market trends and developments, and analyse the implications on Changi’s air hub growth. You will also work with like-minded partners in the aviation industry such as the airlines, travel trade and the national tourism organisations (NTOs) to roll out joint campaigns to promote Changi Airport as the preferred transfer hub, and influence travel through Changi Airport.

Requirements

• communication
• aviation
• quantitative
• chinese
• analytical
• degree

What You Bring

-Excellent verbal, written communication and presentation skills -Prior working experience with airlines or within the aviation sector, as well as in quantitative analysis, would be preferred -Proficiency in Chinese language is required as the incumbent may be required to liaise with overseas Chinese carriers and travel trade partners -Self-motivated, resourceful, analytical, meticulous and a strong team player -Good Degree in any discipline

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About Changi Airport Group

-Manages Singapore’s Changi Airport, a global aviation hub known for its excellence. -Oversees daily airport operations, including passenger services, cargo handling, and ground operations. -Development projects focus on enhancing connectivity, capacity, and sustainability. -Notable projects include the Jewel Changi, a mixed-use complex combining retail, entertainment, and nature. -Maintains its position as one of the world’s top airports through continuous innovation. -Operates with a strategic focus on efficiency, safety, and customer experience.

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