Technician - Field Service

Komatsu Australia

The Role

Overview

Field service tech diagnosing, repairing Komatsu equipment at customer sites.

Key Responsibilities

  • testing
  • diagnostics
  • troubleshooting
  • equipment
  • systems

Tasks

-systems utilising relevant literature and testing equipment. -Diagnose and troubleshoot equipment issues, providing timely and effective solutions.

Requirements

  • communication
  • teamwork
  • customer service
  • computers
  • organisation
  • testing

What You Bring

-Strong communication skills, both written and verbal, with the ability to use digital communication tools effectively. -Ability to work independently and as part of a team in a fast-paced environment. -Ability to provide a high level of customer service in line with our Customer Support Charter. -Proficiency in using computers, smartphones, and technology-based reporting systems. -Must have good organisational and interpersonal skills. -Ability to demonstrate competencies of testing and adjusting of machine operating and monitoring

Benefits

-Referral Program: $3000 referral payment for referring a successful new employee to Komatsu. -Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents. -Financial: Income Protection Insurance provided through our company superannuation fund. -Career: Recognition, awards, flexibility, further education studies and internal career development. -Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.

The Company

About Komatsu Australia

-It offers everything from bulldozers, excavators and haul trucks to turnkey services like leasing, parts support and fleet analytics. -Its Smart Quarry Site system integrates real‑time data, emissions and productivity dashboards to optimise quarry operations. -FrontRunner™ system under the rollout of autonomous haulage fleets. -In 2022 it unveiled a state‑of‑the‑art parts centre in Queensland combining automation, digital logistics and an innovation hub. -From pioneering moon‑ready excavator concepts to electrified underground mining solutions, Komatsu Australia blends tradition with bold innovation.

Sector Specialisms

Construction

Mining

Forestry

Energy

Manufacturing

Utility