Field Supt Repair

Overview

Supervise field technicians, oversee elevator repair services, ensure safety and support sales.

Key Responsibilities

• order estimating
• service scheduling
• maintenance
• quality assurance
• technician training
• safety standards

Tasks

-Safety: Uphold the highest safety standards for all. -Create Value for the Customer: Deliver innovative, reliable solutions. -Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints -Develop a spirit of teamwork and dedication to quality among all employees -Integrity and Trust: Foster honest, ethical relationships. -Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures -Continuously improve service delivery to ensure uniformly efficient and effective service -Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements. -Foster excellent communication among team members while maintaining good working relationships with the local union -Build a team environment by leading field technicians -Manage training and development of field technicians on established processes, tools and standards -Implement customer and Company requirements for quality, performance and passenger safety

Requirements

• pc skills
• problem solving
• 5+ years
• bs/as degree
• technical sales
• journeyman

What You Bring

-Excellent PC skills -Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills -Minimum 5 years experience in either the elevator industry or in a related building systems industry -Ability to effectively manage and resolve sensitive employee relations issues -BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

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Benefits

-Competitive Medical, Dental and Vision Plans - Effective from first day of hire. -A wide range of development opportunities to boost your professional and leadership growth. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Tuition Reimbursement - Eligible after 6 months of service. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. -Fully vested 401k match, up to 7% of total eligible compensation.

About Schindler Group

-Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways. -Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer. -Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.

Sector Specialisms