Assistant Property Manager, Multifamily

Overview

Assist in managing multifamily property operations and team.

Key Responsibilities

• lease administration
• budget management
• financial management
• policy compliance
• leasing strategy
• conflict resolution

Tasks

-Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up. -Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary. -Ensuring the smooth running of our community in a fast-paced environment. -Track and evaluate advertising, and all client traffic. -Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed. -Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member. -Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. -Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. -Work with leasing staff to ensure that leasing/marketing goals are being met. -Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company. -Complete lease/renewal paperwork to ensure completion to company standards. -Manage and maintain all aspects of overall community budget and finances. -Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed. -Maintain residents' files in accordance with company standards.

Requirements

• bachelor's
• high school
• property management
• team management
• microsoft office
• customer service

What You Bring

-Bachelor’s Degree preferred -High School Diploma, GED, Technical or Vocational school required -3+ years of Property Management experience -Be able to manage a team. -General office, bookkeeping and sales skills and excellent oral and written communication skills -Effective communication and customer service skills. -1+ years of Management experience -Computer literate, including Microsoft Office Suite and internet navigation skills.

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms