Quality Manager

Overview

Lead quality systems, ensure compliance, drive continuous improvement at cement plant

Key Responsibilities

• quality management
• lab testing
• kpi monitoring
• customer claims
• safety culture
• project management

Tasks

-Liaising with the technical sales force and NCTM in case of quality claims -Ensuring that all laboratory personnel are fully trained and competent in the Quality management system and the ISO Quality Management system -Leading and mentoring the laboratory team, supporting recruitment, development, and performance reviews -Fostering safety awareness amongst employees, striving to achieve a zero-harm culture, leading by example and by setting high standards towards creating a sustainable Health & Safety culture coupled with Environmental excellence -Evaluating the suitability of new plant together with safe procedures for their use that ensure conformity to legislation and Tarmac Management System -Leading the operation and development of the Quality Management System, ensuring certification, compliance, and reporting standards are met -Supporting the introduction of new equipment and procedures, ensuring safety and quality compliance -Collaborating with technical and commercial teams to manage customer queries and claims -Ensuring the quality of products and services are in line with objectives, quality contracts and standards, and any process improvement work is relevant and of good quality -Monitoring quality KPIs and product conformity, initiating corrective actions where required -Ensuring sampling, measuring and analysis procedures (including Tarmac quality technical standards) are in place, adequate and respected -Complying with the Company environmental standards in the relevant fields of activity -Providing line manager support including, recruitment, retention, development opportunities and appraisals for your team -Leading daily reviews of Quality KPI’s & Product conformity, setting in place key actions for any deviations -Overseeing sampling, lab testing, and analysis processes by technical standards -Ensuring laboratory staff are fully trained and competent within ISO and internal quality systems -Investigating quality issues and coordinating effective action plans -Promoting quality of work and motivating personnel, developing skills to keep abreast of technical developments -Providing prompt production of Autocontrol Quality Data as required by the sales function and customers -Managing quality, chemistry, and environmental projects that drive improvement and standardisation -Ensuring the timely production and communication of Autocontrol Quality Data to support sales and customer needs -Promoting health, safety, and environmental awareness across the team, driving a zero-harm culture -Managing chemistry/quality/environment projects to carry out improvements and standardization and coordinating certification procedures -Operating a Quality Management System, ensuring certification of products, operational testing, monitoring and reporting as well as maintaining Quality compliance -Investigating product quality issues, putting in place corrective actions with a corresponding action plan

Requirements

• iso9001
• bs en197
• tech-base
• lqts
• iosh
• chemistry degree

What You Bring

-In-depth knowledge of physico-chemical characteristics of raw materials, in process and finished -Experience with laboratory procedures and data management -Extensive knowledge of cement industry processes from raw mix design, clinker production (burning) to finished products grinding -Analytical thinking, able to analyse data and compile logical, structured reports -A Chemistry or Materials Science-related degree (or equivalent) -A sound knowledge of standards and QA certification procedures -Strong coaching and influencing abilities -Strong understanding of physico-chemical testing, QA systems, and certifications -In-depth working knowledge of cement products is essential -Good time-management skills; with ability to meet strict deadlines -Significant experience in a technical, optimisation, or quality management role, ideally within the cement or heavy materials industry -A track record of leading change and process improvements -Deep knowledge of cement processes, including raw mix design, clinker production, and finished product grinding -Significant experience in a technical/optimisation/quality management role with experience of laboratory testing procedures -Fully conversant with laboratory sample and recording systems in a cement/concrete or related-product laboratory -Experience of managing change and implementing new processes and procedures -IOSH certification or formal leadership training would be an advantage -Fully conversant with ISO9001 quality management system, BS EN197, Tech-Base and LQTS -Familiarity with standards including ISO9001, BS EN197, and systems such as Tech-Base and LQTS -Analytical skills with the ability to produce clear, structured reports -Coaching and Influencing skills are paramount in this role

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Benefits

-The chance to join employee networks supporting wellbeing, diversity, and inclusion -Contributory pension scheme -Employee Assistance Programme for free, confidential advice -Access to the Tarmac Reward website with discounts on retailers, holidays, etc. -Continuous training and development with clear career progression -Training and development opportunities -Bonus scheme -Access to our Employee Assistance helpline for free and confidential advice -Competitive salary with a performance-based bonus scheme -Access to exclusive retail and lifestyle discounts -Enhanced holiday entitlement

About Tarmac

-Offers a diverse range of services from road construction and maintenance to complex infrastructure projects. -Known for its expertise in materials science, particularly in asphalt, concrete, and cement production. -Has a strong portfolio of residential, commercial, and public sector projects, including transportation networks. -Delivering large-scale projects, including highways, airports, and urban development initiatives. -Committed to continuous improvement and sustainability in construction processes and products.

Sector Specialisms