Head of Lettings

Overview

Lead lettings operations, manage teams, drive growth and ensure compliance.

Key Responsibilities

• team management
• client service
• marketing strategy
• compliance
• budget management
• market analysis

Tasks

This is a full-time, on-site role based in Wandsworth for the Head of Lettings. The Head of Lettings will oversee and lead the lettings operations, including managing teams, ensuring top-tier client service, and driving business growth. Responsibilities include developing marketing strategies, maintaining compliance, managing budgets, and building strong relationships with landlords, tenants, and other stakeholders. The role also involves analysing market trends to maximize revenue opportunities while ensuring smooth day-to-day operations.

Requirements

• property qualification
• property law
• residential lettings
• senior lettings
• financial management
• marketing strategy

What You Bring

-A professional qualification in property or real estate is advantageous -Thorough knowledge of relevant property laws and compliance standards -Strong organizational skills, attention to detail, and ability to handle multiple tasks -Excellent communication, negotiation, and client relationship skills -Experience in residential lettings, property management, and real estate markets -Previous experience in a senior lettings role is preferred -Strong leadership, team management, and interpersonal skills -Proficiency in developing and implementing marketing strategies -Financial management and budgeting skills, with the ability to analyse performance data

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About John D Wood & Co.

-Began with a single office and quickly built a reputation handling major London houses and estates -Expanded across London and the South of England during the 20th century, branching into commercial and development work in the 1950s and 60s -Acquired by Countrywide in 1997 and by Connells Group in 2021 -Operates around 28–30 offices in London and the South -Known for high‑end residential sales and lettings, off‑market transactions, corporate relocation services, valuations, surveying and interior consultancy -Early adoption of agency technology (computer network in 1980, online property listings since 1995) -Heritage client base includes royal and celebrity vendors -Major increases in profits and transaction volume recorded in recent years

Sector Specialisms