Sales Manager

Southern Home Services

The Role

Overview

Lead sales team, boost multi‑trade revenue, and train staff for HVAC, plumbing, electrical.

Key Responsibilities

  • dispatch coordination
  • sales strategy
  • multi-trade sales
  • revenue growth
  • training management
  • kpi monitoring

Tasks

-Review the dispatch board and work with dispatch and department managers to ensure the appropriate technician, HCA, and resources are assigned to each call. -Collaborate with sales and service teams to develop sales strategies, analyze local markets, and suggest new products, services, and innovative sales techniques to enhance customer satisfaction, increase market share, and build customer loyalty. -Perform work while sitting and/or standing at an individual work station or office -Recruit, train, and mentor the sales team, assisting with the integration of the “Southern Model” to align with company practices and standards. -Use hands to type, handle or feel objects or controls; reach with hands and arms. -Drive revenue growth by exceeding daily, monthly, and yearly sales goals through effective sales strategies and optimizing performance across all revenue channels, including Home Comfort Advisors (HCAs), technicians, plumbers, electricians, and Customer Service Representatives (CSRs). -Oversee multi-trade sales efforts across HVAC, plumbing, and electrical trades, utilizing financing and payment options to boost sales effectiveness and customer satisfaction. -Manage comprehensive training programs that include hands-on, face-to-face sessions for both management and non-management staff. Establish and monitor KPIs to track and exceed performance metrics and continuously improve training programs to meet evolving business needs.

Requirements

  • microsoft office
  • servicetitan
  • 3-5 years
  • driver’s license
  • sales leadership
  • change management

What You Bring

-Proficient in Microsoft Suite/Office. -Proven ability to cultivate high-level relationships with key decision-makers. -Be available for nights, afterhours, weekends, and holidays as needed to support business operations and meet sales objectives. -Skilled in leading change management initiatives. -Reliable, Year-Round Work -Communicate verbally via phone or other communication device. -3-5 years of experience leading a sales team, or in successful sales leadership roles. -Service Titan experience is highly desired -Valid driver’s license with a minimum of three years of driving experience. -Ability to stand, walk and sit; talk or hear, both in person and by telephone -Excellent communication and collaboration skills, with the ability to build trust and rapport with direct reports and across the organization. -Effective time management skills with a keen attention to detail, capable of handling competing priorities and deliverables. -Strong strategic thinking and creative problem-solving capabilities. -Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.

Benefits

-Company Matched 401k and no vesting -Weekly Paychecks -Life insurance -Growth Opportunities -Employee discounts -Company paid short term life insurance -Flexible spending account -Health savings accounting -Comprehensive Medical, Dental and Vision Benefits -Paid Time Off and Paid Holidays -Bonus Potential

The Company

About Southern Home Services

-Grew rapidly via acquisitions—expanding services into plumbing, electrical and generators under 'One Call. One Company.' -Operates multiple regional brands, serving both homeowners and light‑commercial clients across a dozen states. -Specializing in HVAC repair, installation, ductless systems, generators, plumbing and electrical work. -Noteworthy for preserving acquired brands’ identities while integrating support and resources. -Typical projects include emergency AC repairs, new central cooling installations, and indoor air‑quality upgrades. -Continues aggressive expansion through partnerships and acquisitions in markets like Alabama and Maryland.

Sector Specialisms

Residential HVAC

Commercial HVAC

Multifamily HVAC

Air Conditioning

Heating

Plumbing

Electrical

Utilities