Head of Operations

Overview

Lead estates and maintenance services for healthcare facilities, ensuring compliance and performance.

Key Responsibilities

• maintenance management
• estate planning
• budget management
• data analytics
• capital projects
• regulatory compliance

Tasks

In this pivotal role, you’ll play a key part in ensuring the seamless operation of healthcare facilities — enhancing patient care, safety, and overall experience. You’ll lead a skilled team, ensuring compliance, efficiency, and innovation within a highly regulated and mission-critical setting. -Oversee reactive and planned maintenance programmes, ensuring delivery within time, cost, and quality parameters. -Support strategic estates planning and, where required, act as deputy to senior estates leadership. -Manage budgets effectively, ensuring all service contracts deliver best value and operational excellence. -Drive innovation and performance through data-led decision-making, audits, and continuous improvement initiatives. -Lead and develop estates shift teams, promoting a culture of accountability, continuous improvement, and a “right first time” approach. -Ensure full compliance with all legislative and healthcare regulatory requirements. -Provide technical and strategic support for lifecycle and capital works projects, engaging with consultants and project boards.

Requirements

• professional membership
• hard fm
• medical gases
• bachelor’s degree
• htms
• authorised person

What You Bring

Are you an experienced estates professional ready to take the lead in a fast-paced healthcare environment? Our client, a leading facilities management provider, is seeking a dynamic Head of Operations to drive excellence across their estates and maintenance services. -Professional membership (e.g., IMechE, CIBSE) is desirable. -Extensive experience managing Hard FM assets and services in a healthcare or large, complex environment. -In-depth knowledge of engineering systems such as medical gases and ventilation. -A bachelor’s degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline. -Strong understanding of Health Technical Memorandums (HTMs) and Health Building Notes (HBNs). -Previous experience as an Authorised Person (AP) under NHS guidelines is advantageous.

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About Moston

-Originally focused on specialist interim and permanent hires, it now spans executive search, asset lifecycle surveys and technical consultancy. -They serve clients ranging from SMEs to global brands across sectors like facilities management, financial services, construction and transport. -Moston led major asset‑data programmes—supplying M&E and fabric surveyors to load asset data into CAFM systems. -Their standout regulated‑sector pedigree includes delivering cleared professionals to nuclear, MOD, healthcare and education clients. -Following sustained growth, they restructured their operations into three divisions: Recruit, Asset, and Exec. -They pair market insight with delivery speed, offering tailored interim teams, retained executive placements and fixed‑price asset surveys. -Operating from Leeds and Lancaster, their portfolio blends recruitment, consultancy, asset management and specialist data services.

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