HOA Coordinator

Overview

Manage HOA assessments, violations, correspondence, and related escalations.

Key Responsibilities

• mail scanning
• arc forms
• violation notices
• fine dispute
• payment processing
• account audits

Tasks

-Handle daily mail and other correspondence items related to HOA matters from the associations where company homes are located. This includes daily scanning and classification of received correspondence. -Complete Architectural Change (ARC) forms for HOAs and address liens and attorney letters related to HOA and City Code violations. -Communicate violations with tenants and discuss violations for unoccupied homes with internal stakeholders. -Dispute contested fines with HOAs and municipalities; process payments regarding HOA and city code warnings, hearings, and fines violations; make payments as appropriate. -Conduct annual or as-needed audits of assigned portfolio HOA assessment accounts, ensuring timely payment of HOA account balances in line with assessed amounts. -Address and process HOA and City Code related inquiries for resolution. Create work orders to resolve HOA and City Code violations.

Requirements

• microsoft office
• crm dynamics
• yardi
• bachelor’s degree
• customer service
• process improvement

What You Bring

-Prior experience in Customer Service is a plus. -Proficiency in Microsoft Office (Word, Outlook, and Excel) is necessary. -Experience with Microsoft CRM Dynamics and Yardi is beneficial. -Candidates should be capable of maintaining confidentiality and meeting multiple deadlines. -Excellent verbal and written communication, problem-solving, planning, and analysis skills are required. -Candidates should be able to work in a team environment and adapt to changes. -Attention to detail is essential. -Prior HOA experience is a plus. -Bachelor’s Degree preferred. -Strong relationship management, organizing, and customer service skills are needed. -The capacity to implement process improvement changes is important. -High School diploma or GED is strongly preferred or equivalent experience.

People Also Searched For

About Amh

-Founded with a vision to redefine living spaces, this company has grown into a multifaceted real estate powerhouse. -From residential communities to complex commercial developments, the company has a proven track record of delivering high-quality spaces. -The company specializes in designing, building, and managing properties that cater to a diverse range of industries and needs. -Known for their commitment to creating functional and sustainable developments, their portfolio spans various sectors, including residential, commercial, and industrial. -They have played a pivotal role in revitalizing urban landscapes with innovative projects that blend design, functionality, and sustainability. -The company’s strength lies in its holistic approach, managing the entire lifecycle of a property from conception to long-term management. -Distinct for their attention to detail and customer-centric approach, they have earned a reputation for excellence in the real estate industry. -As a forward-thinking company, they continually adapt to market changes and trends, staying ahead with cutting-edge developments and solutions.

Sector Specialisms