Damage Specialist

Overview

Investigate utility damage sites to assess liability and support recovery efforts.

Key Responsibilities

• site interviews
• photo documentation
• safety procedures
• utility assessment
• evidence analysis
• client liaison

Tasks

-Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc. -Photograph and document the damaged scene to accurately portray and determine liability. -Take precautions always to utilize safety protocols. -Assist the Claims Recovery team with follow-up actions after damage site reviews. -Build and develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel. -Perform on-site assessments of underground and aerial power and gas utility damages. -Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party.

Requirements

• driver's license
• microsoft word
• utility locating
• dig laws
• law enforcement
• business ops

What You Bring

-Background in business operations with a strong attention to detail -Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel. -Ability to sit, stand, and walk for extended periods. -Previous experience in investigations and/or law enforcement is highly desirable -Ability to walk and work on uneven terrain and in varying weather conditions. -Strong analytical and logical reasoning skills -Familiarity with the utility or utility locating industry -Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. -Proven ability to multitask and effectively manage time in a dynamic environment -Ability to occasionally lift and carry up to 25 pounds. -Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards. -Must possess strong written and verbal communication skills. -Proficient in Microsoft Word and comfortable using public or shared computer systems -Ability to bend, stoop, or reach as necessary to perform essential job duties. -Must be willing and able to utilize a personal vehicle for work-related travel as required.

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Benefits

-Additional perks such as company-paid life insurance, and other supplemental insurances available -National mileage reimbursement for vehicle use -Short-term disability coverage after 1 year -Paid time off and holidays -Medical, dental, and vision coverage for employees and dependents -401(k) retirement plan, with company match after 1 year

About Project Resources Group, Inc.

-Began as a specialist in complex telecom and utility infrastructure projects. -Managing multi-market initiatives with a nationwide presence. -Tackling large-scale fiber builds, cell-tower backhaul, and construction projects. -Investigating third-party incidents and recovering repair costs efficiently. -Integrating back-office processing, technical support, app development, and network infrastructure services. -Clients include major cable, telecom, broadband, and utility companies seeking streamlined delivery. -Combines field expertise with quality-control systems to keep projects on time and within budget. -Nationwide presence enables rapid deployment for disaster recovery and infrastructure expansion. -Known for handling unusual challenges like forced relocations and microtrenching in dense urban zones.

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