Deliver an exceptional customer experience, adhering to Anglian standards
Provide support to installation teams to develop their skills and performance.
Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
Monitor 6-7 installation teams to ensure timely and quality installations.
Ensure that installations are completed in line H&S standards.
Requirements
driver's licence
organisational
construction experience
installation knowledge
customer service
Valid driver's licence to travel as required within the region.
Strong organisational abilities with a keen attention to detail.
Previous experience in a similar role within the home improvement or construction industry.
Knowledge of installation processes and best practices.
Good On – Site presence; interpersonal skills, comfortable talking to customers.
Benefits
Heavily discounted employee purchase scheme on all Company products
An additional paid day for your birthday
Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
Paid time off annually to volunteer
Employee recognition schemes
Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
Competitive salary
Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones