Service Engineer (Customer Enginner/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)

Overview

Service engineer handling maintenance, repairs, and customer support for elevators/escalators.

Key Responsibilities

• data entry
• service route
• customer updates
• call‑backs
• repair work
• safety compliance

Tasks

-Complete all required data inputs in a diligent and honest fashion; these include time reporting, parts usage, call back reporting, maintenance performance and repair and modernization work reports in Field Link. -Take responsibility for the assigned service route and organize his time to complete the assigned visits and the specific tasks within each visit in order to maximize the safety and reliability of the equipment. -Keep the customer informed regarding the condition of his equipment, preventive and corrective repairs and discretionary repairs or modernizations. -Respond to all call backs that are assigned in a timely manner and be available for call back coverage during regular work hours, nights, weekends and holidays. -Perform all service, repairs and small modernizations according to the Schindler standards, including safety policies.

People Also Searched For

Benefits

-Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.

About Schindler Group

-Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways. -Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer. -Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.

Sector Specialisms