Sprinkler Service Technician

Overview

Technician installing, repairing, and maintaining commercial and residential fire sprinkler systems.

Key Responsibilities

• troubleshooting
• service reporting
• inventory management
• blueprint review
• sprinkler repair
• customer service

Tasks

-Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. in order to diagnose and repair equipment. -Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature -Maintain truck inventory to ensure timely response to customer needs. -Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. -Contact customer representative and ascertain equipment/systems problems. -Participate in a scheduled on-call rotation. -Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. -Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge and fire pumps. -Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.

Requirements

• tqp license
• nicet ii
• 3-5 yrs
• blueprint reading
• driver’s license
• high school

What You Bring

-Able to pass a pre-employment background and drug test. -Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. -High school diploma or equivalent required. -TQP License -3-5 years of documents experience in Fire Sprinkler/Pipefitter industry. -Ability to adhere to, implement, and always follow safety guidelines and procedures. -Experience in reading and interpreting blueprints, submittals, and operational/product manuals. -Able to participate in an on-call rotation schedule. -Possess a valid driver’s license and driving record that meets company requirements. -Ability to work flexible hours including weekends to meet customer requirements. -Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. -Strong organizational skills, positive attitude, and an ability to learn quickly. -NICET Level II desired. -Ability to follow verbal and written instructions.

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Benefits

-Employee Assistance Program -Global Advancement Opportunities -Health Savings Account (HSA) -Occasional overnight travel -Comprehensive Benefits -401(k) savings plan with company match -Wellness Program -Life Insurance -Medical/Dental/Vision insurance -Paid Training -Competitive Starting Pay -Referral Bonuses -Short-Term and Long-Term Disability -Company Vehicle (as applicable)

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms

Security Clearance

-pre‑employment background and drug test required.