Starbucks Lead Barista

Overview

Oversee daily store ops, train baristas, ensure quality service and beverages.

Key Responsibilities

• cash handling
• ops tools
• beverage prep
• order ringing
• customer service
• shift management

Tasks

-Provide feedback to store manager on team performance during shift -Maintain regular and punctual attendance -Follow all cash management and cash register policies and ensures proper cash management practices are followed by shift team -Follow our customer service commitment (smiling, offering a friendly greeting, learning guests’ names and orders, assuming the best in others, saying thank you) in each interaction -Responsible for role modeling our customer service commitment -Execute store operations during scheduled shifts. -Follows Starbucks and Peachtree operational policies and procedures including those for cash handling and safety/security -Accurately rings customer orders and follows proper cash handling procedures -Meet store operating policies and standards -Organize opening and closing duties as assigned. -Assist with training -Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence and to improve team performance -Develop positive relationships with team by understanding and addressing individual motivation, needs and concerns. -Provide quality beverages, and food products consistently by adhering to all recipe and presentation standards -Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. -Follow health, safety, and sanitation guidelines for all products and equipment -Utilizes operational tools to achieve operational excellence during the shift. -Maintain a clean and organized workspace -Uses operational tools and training to develop coffee/product knowledge and helps our guest find their favorites -Connect guests with events and offers by staying informed about relevant information -Follow up with baristas during the shift to ensure the delivery exceptional customer service for all guests.

Requirements

• food prep
• customer service
• leadership
• delegation
• communication
• flexibility

What You Bring

-Ability to direct the work of others -Ability to learn quickly -Ability to work as part of a team -Effective oral communication skills -Customer service experience in a hospitality or restaurant environment - 1 year -At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees -Ability to build relationships -Maintain a calm demeanor during periods of high volume or unusual events -Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays -Knowledge of the restaurant and hospitality environment -Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers -Ability to prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as -Strong interpersonal skills

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About Peachtree Group

-Specializes in both commercial and residential real estate, focusing on value creation and long-term asset growth. -Known for its hands-on approach to property management, development, and strategic investment. -Strong presence in real estate markets across the U.S., successfully managing numerous large-scale projects. -Portfolio spans various sectors, including multifamily, hospitality, office, and mixed-use developments. -Prides itself on identifying opportunities in underperforming assets and repositioning them for value appreciation. -Leadership team brings decades of experience in real estate, finance, and operations, driving continued growth and success. -Investment strategy combines deep market insights, creative problem solving, and operational expertise.

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