Vendor Master & Controls Manager

Description

• Leverage automation, analytics, and master data management tools to reduce manual touchpoints.
• Analyze inquiry trends and drive process improvements to reduce recurring issues.
• Build and maintain a self-service portal and knowledge base to improve vendor and internal user experience.
• Publish compliance dashboards and report on adherence to key controls, and operational policies.
• Oversee all vendor onboarding, change, and deactivation processes in accordance with policy requirements.
• Controls & Continuous Monitoring: Deploy analytics and exception monitoring tools to detect duplicates, fraud risks, and policy noncompliance in real time.
• Close Governance: Standardize the AP close calendar, subledger lock procedures, reconciliations, and business unit handoffs to ensure clean, timely financial closes .
• Define and monitor performance metrics across data quality, service delivery, and control effectiveness.
• Data Integrity & Compliance: Implement robust vendor validation processes (W-8/W-9, OFAC, bank account verification, TIN checks) to ensure compliance and prevent fraud.
• Maintain control documentation, evidence tracking, and approval hierarchies for all vendor data changes.
• Own the AP portion of the monthly and quarterly close cadence, including subledger locks, aging review, and accrual readiness.
• Partner cross-functionally to investigate and resolve variances or open items.
• Ensure segregation of duties and secure master data access within ERP.
• Oversee vendor statement reconciliations to ensure completeness of liabilities.
• Support M&A integrations by onboarding new entities to vendor master and helpdesk frameworks.
• Provide visibility into unreconciled balances and aged items through dashboards and KPI reports.
• Centralized Service Delivery: Build a unified AP helpdesk and case management model with tiered SLAs, escalation paths, and root-cause analytics.
• Collaborate with cross-functionally to resolve audit findings and implement corrective actions.
• Lead the AP helpdesk operations and case resolution, establishing SLA tiers and escalation paths.
• Governance Framework: Define and enforce enterprise-wide vendor master policies, standards, and approval workflows across business units and systems.

Requirements

• Strong understanding of SoD controls, 1099 compliance, and internal control frameworks.
• Must be able to lift 15 – 20 lbs.
• Service Delivery: Case resolution time; helpdesk SLA performance; vendor satisfaction.
• Excellent stakeholder management, communication, and cross-functional collaboration skills.
• Demonstrated success designing and governing scalable AP or vendor data processes in a high-growth environment.
• Must be able travel via plane or car to events
• Must be able to walk, bend, stand, and reach constantly during a workday.
• Standing for long periods of time (4-5 hours) occasionally
• Experience with ERP systems (preferably Microsoft D365 F&O) and vendor management tools.
• Scalability & Governance: Successful onboarding of acquired entities; consistency of policy application across regions.
• Analytical and data-driven mindset; proficiency with dashboarding tools (e.g., Power BI) preferred.
• 7–10 years of progressive experience in Accounts Payable, Vendor Master, or AP Controls within a Shared Services or centralized finance function.
• Scalability: Design policies, workflows, and reporting structures capable of supporting growth without proportional headcount increases.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance