Manager/ Assistant Manager, Data Centre Engineering Support (DCES)

Overview

Lead engineering support, risk management and compliance for data centre operations.

Key Responsibilities

• root cause
• technical support
• compliance
• risk assessment
• procurement
• program management

Tasks

-Lead problem management and root cause analysis (RCA), implementing corrective and preventive measures for high-severity incidents. -Provide advanced engineering support for troubleshooting and resolving complex technical issues across electrical, mechanical, BMS, and other critical systems. -Ensuring full compliance with applicable Acts, Regulations and legislation in relation to Singapore DC building operations. -Support business continuity and recovery planning with engineering expertise and risk mitigation measures. -Collaborate with cross-functional DCO towers, including Site Operations, Solutioning & Provisioning, Service Assurance, and Technical Service Management, to ensure seamless operations and knowledge transfer. -Collaborate with the Technology & Project Delivery team to improve maintainability and built quality. -Collaborate with Group DC Operations to develop, verify and review technical policies, processes, procedure and work instructions, including maintenance frameworks and best practices. -Responsible and accountable for the procurement of technical services and works, contract management and administration of existing service agreements & renewals. -Conduct risk assessments for critical infrastructure, identify single points of failure, and recommend mitigation strategies. -Develop, review, and enforce engineering standards, including procedures, MOPs, drawings, test scripts, and vendor recommendations, ensuring regulatory and corporate compliance. -Serve as the program manager responsible and accountable for overseeing the entire process; from planning to certification of all technical accreditation programs, including Green Mark, ISO, etc. -Act as a 2nd/3rd-level technical escalation point for site operations and critical infrastructure matters. -Oversee asset lifecycle management, recommending upgrades, refreshes, and obsolescence strategies while supporting predictive and reliability-centred maintenance.

Requirements

• pmp
• 5 years
• mechanical eng
• scem
• ashrae
• stakeholder

What You Bring

-Professional certifications (e.g., CEng, PE, PMP, Uptime Accredited Tier Designer/Specialist) are preferred. -Minimum 5 years of relevant work experience in managing critical facilities development or operations, as well as project management in 24x7 Data Centre environment. -Proven track record in leading certification programs, including ANSI/TIA-942, Uptime, BCA-IDA Green Mark, SS564, LEED, ISO, etc -Diploma or Degree in Mechanical & Electrical Engineering, Facilities Management, or a related field. -Must possess certifications such as SCEM, GMM, GMFM, GMP, GMFP or other related certifications. -Ability to work independently and under tight deadlines. -Excellent stakeholder management and communication skills. -Familiar with international standards such as ASHRAE, Uptime, ISO, NFPA, SS 564, SS 638.

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Benefits

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice. 🌟 Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation 📈 Opportunities for growth: At STT GDC, we don’t just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

About St Telemedia Global Data Centres

-A global leader in data centre services, with a focus on delivering secure, high-performance solutions. -Strong presence in key global markets, providing reliable infrastructure for businesses across various industries. -Specializes in building and operating state-of-the-art data centres, supporting cloud services and telecommunications. -Known for its robust and scalable offerings, catering to businesses seeking reliable, secure IT infrastructure. -Committed to driving digital transformation by offering cutting-edge, mission-critical infrastructure solutions.

Sector Specialisms