Community Manager - Multifamily

Overview

Oversee all operations, leasing, maintenance, and financial performance of a multifamily community.

Key Responsibilities

• leasing administration
• team training
• accounting ops
• maintenance support
• performance metrics
• market analysis

Tasks

-Connect people to the community through effective leasing administration and training of your team. -Train and collaborate with talented teammates to identify and solve any issues that arise. -Orchestrate all accounting functions associated with the property, including processing invoices, paying bills, assisting with collections evictions, and managing resident accounts and charges. -Drive the community to continued operational success by proposing income-producing opportunities such as competitive pricing and value-add community enhancements. -Focus on performance metrics ranging from your community's resident surveys to sales conversion rates to apartment turnover efficiency - and everything in between. -Build community and industry knowledge by identifying trends to prepare for future occupancy needs and offering recommendations and training. -Show off our community by prioritizing curb appeal and maintaining accurate and in-depth knowledge of all aspects of the property and market. -Manage the leasing process by guiding the team through effective sales strategies and follow-through. -Support maintenance operations by partnering with your Maintenance Supervisor to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized make-ready process. -A Leader. You will provide leadership and mentoring to your team, promoting a positive work environment that encourages collaboration and teamwork.

Requirements

• onesite
• cam
• arm
• property management
• bilingual
• leadership

What You Bring

-Familiarity and comfort with performance metrics, sales quotas, and financial concepts -Demonstrated proficiency in working with computers, including word processing, calendar management, software/database, OneSite experience is highly preferred. -A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others. -College degree or related coursework in business, accounting, hospitality, or property management -Demonstrated ability to secure leases and exceed sales goals -Experience leading a high-performing team -CAM, ARM designation preferred. -Minimum 4 years of residential property management experience with working knowledge of tenant and eviction laws, Fair Housing, ADA, Fair Credit Reporting Act, OSHA, EPA, and all other Federal, State, and Local laws pertaining to Multifamily Housing -High school diploma or equivalent -Organized and Accountable. You have exceptional time management abilities and are able to juggle the needs of changing priorities in the community while accomplishing objectives through training and motivating a high-performing team. -Excellent communication, interpersonal, and organizational skills -Bi-lingual abilities (written and verbal) may be required based on the specific needs of the property.

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Benefits

-Employee Rental Discount -Flexible and Adaptable. You understand that the world does not exist through black-and-white lenses and embrace the opportunity to live in the gray. -Competitive Salaries + commissions -Paid Time Off and paid holidays -Retirement Plan with matching -Professional Development and Growth Opportunities -Dental & Vision Insurance -100% Employer-paid Health Insurance for employees -Available to work a flexible schedule, including weekends

About Stoa Group

-Embarked on crafting lifestyle‑focused multifamily communities across the Gulf Coast. -Quickly expanded into property operations (2019) and land development (2022) to deliver end‑to‑end control. -Integrated vertically and stepped outside Louisiana, building homes in Alabama and Florida by 2023. -Designs and builds large-scale developments like The Waters and The Flats series. -Emphasizes intuitive and tasteful resident experience in their projects.

Sector Specialisms