Estate Manager - Chester

Overview

Manage day‑to‑day operations, health & safety, budgets and tenant services for a large site.

Key Responsibilities

• maintenance
• health safety
• budgeting
• contractor oversight
• reporting
• occupier relations

Tasks

-To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors. -Direct line management responsibility of on-site CBREMS employees. This includes ensuring that all employees are trained in accordance with the requirements of their role. -To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc. -Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews. -Carrying out regular performance reviews including annual appraisals and the setting of objectives. -To prepare management reports in accordance with the needs of the business. -To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings. -To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable. -To liaise with local authorities as appropriate. -To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. -Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business. -To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. -Ensure a Crisis Management plan is in place that this is reviewed and tested annually. -To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc.

Requirements

• it
• iosh
• iwfm
• facilities management
• health safety
• degree

What You Bring

-IT literate together with an understanding and experience of industry specific IT applications. -IOSH qualification. -Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements. -Good awareness of Health and Safety legislation and knowledge of environmental protection requirements. -Educated to degree level or equivalent. -Ability to work on own initiative and within a pressurised environment. -IWFM qualification desirable -Excellent customer service, interpersonal and communication skills. -Knowledge of the technical aspect of premises management.

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About Cbre Uk

-Part of the world’s largest commercial real estate services firm, it operates across 15 UK offices with deep local and global connections. -Specialising in sectors from industrial and logistics to life sciences, data centres, healthcare and hospitality, delivers tailored solutions across the property spectrum. -As an advisor on multimillion-pound transactions, orchestrates complex projects—leasing, valuation, asset and facilities management, and investment sales—for public and private sector clients. -Historic undertakings include large-scale retail repurposing, student accommodation developments and frontline advisory in the energy & renewables and data centre space.

Sector Specialisms