Leasing Manager

Overview

Lead leasing team, drive leasing, marketing, resident relations for apartment community.

Key Responsibilities

• lease processing
• lead management
• market research
• social media
• resident retention
• service coordination

Tasks

-Provide excellent customer service while maintaining the highest standards for resident service -Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner -Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team. -Attends weekly and daily goal setting meetings as appropriate -Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement -Community Manager approval and follow up with applicants on their status -Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed -Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach) -Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed -Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards -May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds -Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary -Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements -Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data -Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation -Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for

Requirements

• driver’s license
• bachelor’s degree
• microsoft office
• project management
• leasing
• supervisory

What You Bring

-Valid driver’s license – Required -Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience -Must be able to hear and understand verbal communications in person and over the phone or computer -2 years’ experience in supervisory role – Preferred -Must be able to read documents, computer screens and data -May be required to sit for extended periods of time while working at a desk -Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience -Must be able to operate a computer, keyboard, mouse and other office equipment -4 years’ experience in Leasing capacity – Preferred -May be required to climb stairs

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Benefits

-Ancillary benefits including critical illness, hospital indemnity, and accident insurance -Comprehensive healthcare coverage available for all full-time, regular associates -Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) -Paid time off plus floating holidays and volunteer days -Weekly pay for all associates working onsite at an apartment community -401(k) with robust company match -Employer-paid employee assistance, mental health, and wellness programs -Opportunities for professional development, career growth, and role-based learning plans

About Rpm Living

-Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly. -Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles. -The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.

Sector Specialisms

Security Clearance

-employment contingent upon successful completion of a background check as required by local and federal regulations.