Account Manager

Overview

Manage and grow mid-market SaaS client relationships, driving retention & revenue.

Key Responsibilities

• saas delivery
• data driven
• pipeline management
• sales cycle
• trusted advisor
• client retention

Tasks

-Deliver tailored SaaS solutions through a consultative, data-driven approach. -Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products. -Identify growth opportunities and structure deals that deliver real value. -Own the full sales cycle—from onboarding to upselling and renewals. -Stay ahead of product updates and industry trends to boost engagement and adoption. -Keep your pipeline accurate and visible using Salesforce and HubSpot. -Manage and grow mid-market client relationships, driving retention and revenue expansion.

Requirements

• pricing
• renewals
• leadership
• b2b saas
• data-driven
• commercial

What You Bring

-You understand pricing strategy and renewal mechanics. -You've led high-performing account management or customer success teams in B2B SaaS. -You're data-driven, commercially minded, and can cut through the noise.

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Benefits

-You can hold your own in a room full of senior stakeholders.

About Ideagen

-Headquartered in Nottingham, with offices across the UK, US, Australia, India, Malaysia, UAE and Europe. -Crafts information‑management and GRC solutions—like Q‑Pulse, Coruson and Pentana—that streamline compliance and risk workflows. -Notable projects include deploying audit & risk platforms across major airlines, pharmaceutical firms and defence contractors. -Specialises in highly regulated sectors—aviation, financial services, life sciences, healthcare, manufacturing and defence. -Owned by HgCapital since mid‑2022, combining PE backing with a track record of annual revenue and profit growth.

Sector Specialisms