Area Account Executive

Overview

Manage 300 waste‑service accounts, drive retention, growth and cross‑selling in London.

Key Responsibilities

• account management
• salesforce
• client retention
• cross‑selling
• renewal management
• debt resolution

Tasks

-Manage portfolio of approximately 300 accounts worth £1m-£3m in annual gross sales revenue -Maintain accurate Salesforce records of all customer communications and activities -Manage business relationships focused on retention, solution development, and growth -Identify and develop cross-selling opportunities within energy and water businesses -Develop and maintain strong internal relationships with Customer Experience, Sales and Operations teams -Manage customer renewals in accordance with internal governance processes -Drive customer retention and account growth across allocated portfolio -Provide timely, professional responses to customer enquiries and minimise service failures -Resolve disputes with Customer Credit Control team and manage debt levels

Requirements

• presentation
• relationship management
• driving licence
• sales experience
• financial acumen

What You Bring

-Experience delivering professional presentations -Advanced relationship management and communication skills -UK driving licence essential as extensive travel is required -Previous sales and/or account management experience in waste management industry preferable -Financial acumen and proficient financial management capabilities

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Benefits

-One paid days leave every year to volunteer and support your community -Discounts on everything from groceries to well known retailers -Ongoing training and development opportunities, allowing you to reach your full potential -Access to our company pension scheme -25 days of annual leave plus bank holidays -Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

About Veolia

-Born as a water services pioneer in 1853, evolved into a global environmental leader. -A major merger with Suez in 2021 solidified its global presence and service capabilities.

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