Solar Technical Service Engineer

Overview

Provide on-site solar inverter installation, training, troubleshooting and after-sales support.

Key Responsibilities

• customer support
• data reporting
• after‑sales support
• regional support

Tasks

2. Answering consulting phone calls, Reply the e-mails for customer support; 4. Collect clear after-sales support cases Data and report to the leader. 7. Responsible for after-sales support activity in Particular Region.

Requirements

• bachelor
• solar experience
• string inverter
• fluent english
• troubleshooting
• high travel

What You Bring

Bachelor or above holders in Electronics and Electrical or other related majors Self-motivator with a minimum of 3 years of related experience in the solar industry is a must 6.Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage. Good communicator with fluent English The TOP 5 string inverter for the Chinese enterprise brand Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 1. Inverter installation instruction and maintenance training; 3.Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed. Energetic professional who may travel 50% or above per year

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About Sofar

-It designs, manufactures and distributes a wide range of grid-tied and hybrid inverters (1 kW to 255 kW) and storage solutions worldwide. -The company operates nine subsidiaries across Australia, India, Europe and China, supported by two manufacturing bases and multiple R&D centers. -Technology breakthroughs include launching the first three-phase 20 kW residential hybrid inverter in 2020 and modular PowerAll storage system in 2022. -Awards like EuPD's 'Top PV Brand' in markets such as the UK, Poland, India and Brazil reflect its global footprint and reputation.

Sector Specialisms