Business Relationship Executive

the chartered institute of building (ciob)

The Role

Overview

Manage expert partner relations, drive membership benefits, and support business development.

Key Responsibilities

  • account management
  • partner relations
  • webinar coordination
  • lead generation
  • system development
  • b2b promotion

Tasks

As our Business Relationship Executive, you will focus on managing and strengthening relationships with Expert Partners, overseeing the benefits and services offered through the company's membership, and supporting business development activities -Be responsible for the Account Management of a selection of Chartered Companies. -Manage all aspects of Expert Partner relationships, including administration, updates, marketing activities, and assets -Source and introduce new Expert Partners to enhance the company's membership offering -Coordinate and deliver tailored Expert Partner and company member webinars, as well as manage bespoke regional networking activities and round-table events. -Proactively engage in B2B activities to promote CIOB membership and services. -Participate in the development and testing of new processes, systems, and technologies, offering insights from a client perspective to modernise member engagement. -Support Business Development Managers by generating leads through phone and email campaigns

Requirements

  • stakeholder engagement
  • communication
  • business development
  • organised
  • crm

What You Bring

Are you passionate about fostering strong business relationships, driving strategic growth, and making a real impact in the corporate world? Do you excel in a fast-paced, results-oriented environment where collaboration and innovation shape success? If so, this dynamic opportunity is for you! -Ability to engage with partners and Company Members at all levels, establishing rapport, articulating value propositions, and gaining commitment. -Excellent communication skills, both verbal and written, with the confidence to handle a wide variety of stakeholders. -Strong business development and relationship management skills, ideally from a telesales or call centre environment. -Organised, detail-oriented, and able to manage competing priorities while working towards financial targets and deadlines. -Familiarity with CRM systems and other web applications, and the ability to work effectively within a remote team.

Benefits

Working Hours: Full time, 36 hours per week Salary: £31,494 per year -Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback). -Enhanced family-friendly policies and life assurance. -Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing. -Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders. -A Competitive Salary -25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure. -Generous Benefits Package: -Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity. -Private pension scheme with employer contributions and free pension advice. -Development Opportunities: Learning and development tailored to your career growth.

The Company

About the chartered institute of building (ciob)

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Sector Specialisms

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