Multi-Site Property Manager

Description

The Property Manager is responsible for effectively operating and maintaining the property in alignment with the company’s best interests. This includes overseeing staff and contracted services to ensure all work is completed efficiently, to a high standard, and within budget. The Property Manager is also responsible for hiring, training, and managing staff, fiscal planning, and achieving key operational objectives.

• Conduct daily physical inspections of the property, including curb appeal, offices, and models.
• Build professional relationships within the community and participate in public relations activities.
• Schedule workloads, assign tasks, and manage employee vacation requests.
• Provide information to relocation agencies and establish professional connections.
• Maximize Net Operating Income (NOI) while maintaining high occupancy levels.
• Maintain appropriate staffing levels, including hiring, training, and development of employees.
• Operate within fiscal guidelines and assist in budget planning.
• Monitor and evaluate the performance of employees and contracted services to ensure work meets quality, timeliness, and cost-efficiency standards.
• Maintain confidential employee files and process payroll time sheets.
• Implement effective resident retention programs, including move-in and service follow-ups.
• Identify and address potential issues promptly.
• Ensure timely and accurate processing of Accounts Payable.
• Oversee lease applications, verifications, and approvals to ensure compliance and accuracy.
• Foster positive resident relationships and promptly address resident concerns.
• Analyze and review signage for appearance and effectiveness on a weekly basis.
• Prepare and submit weekly and monthly operational reports to the Supervisor.
• Represent the property with a courteous and professional demeanor to residents, prospects, and the community.
• Monitor delinquencies and oversee legal proceedings for evictions as required.
• Ensure accurate and timely completion of all move-in, move-out, and lease renewal documents.
• Stay informed of market trends and conditions by conducting regular market surveys.
• Respond promptly to emergencies and maintain availability via cell phone.
• Stay informed about advertising and marketing tactics to enhance occupancy rates.
• Assist in developing and implementing marketing and advertising strategies.
• Ensure compliance with lease agreements, property rules, and company policies.

Requirements

• Ability to drive a golf cart.
• Technical Proficiency: Proficient in basic mathematical, computer, and software skills, with the ability to learn new systems and tools quickly.
• Multi-Tasking: Capable of managing multiple projects and responsibilities with efficiency and accuracy.
• High school diploma or equivalent required; additional education/training is a bonus.
• Ability to climb stairs.
• Organizational & Strategic Planning: Ability to prioritize tasks, manage time effectively, and drive long-term planning and goal execution while maintaining attention to detail.
• Occasional standing or walking within the office or to other facilities.
• Analytical & Problem-Solving: Demonstrates sound decision-making, critical thinking, and the ability to resolve complex issues efficiently.
• Knowledge of, or ability to learn, Federal, State, and Local Laws pertaining to Fair Housing and Landlord/Tenant Laws.
• Ability to lift and carry items weighing up to 25 pounds occasionally (e.g., office supplies or small packages).
• Adequate vision for reading and computer use (corrective lenses acceptable).
• Professionalism & Confidentiality: Upholds confidentiality, models professional conduct, and maintains a high level of integrity.
• Customer & Stakeholder Focus: Demonstrates exceptional customer service skills and maintains strong relationships with internal and external stakeholders.
• Ability to hear and communicate effectively, including via phone.
• Certifications Preferred: CAM, CAPS, CALP
• Valid Driver's License and/or reliable transportation. Employees may be required to report to different locations for work, and attend offsite meetings, training sessions, conferences, events, etc.
• Leadership & Team Development: Proven ability to lead, motivate, and develop teams, fostering a positive and collaborative work environment.
• Adaptability: Flexible in adjusting to changing priorities, managing stressful environments, and navigating ambiguity.
• Bachelor’s degree strongly preferred.
• Proficiency in property management software.
• Communication Skills: Strong verbal and written communication, with the ability to convey expectations clearly, provide constructive feedback, and interact professionally and respectfully with team members, stakeholders, and clients.
• Proficiency in software applications such as Microsoft Office and Gsuite.
• Frequent use of hands for typing, writing, and handling documents.
• Decision-Making & Accountability: Confident in making timely, data-driven decisions and taking accountability for outcomes.
• Ability to operate standard office equipment (e.g., computers, copiers, and phones).
• Previous Property Manager experience required .
• Ability to sit for extended periods (up to 8 hours with breaks).
• Collaboration & Independence: Able to balance working autonomously with fostering teamwork across departments or teams.
• Change Management: Ability to lead teams through organizational changes, ensuring smooth transitions and maintaining productivity.
• Willingness to be on-call, carry a cell phone, and adjust work schedules as needed for major project assignments.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance