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Account Representative

Shambaugh & Son, L.P.

The Role

Overview

Sell and manage service agreements, inspections, and preventative maintenance for national clients.

Key Responsibilities

  • project management
  • quote preparation
  • nfpa codes
  • inspection sales
  • customer support
  • prospecting

Tasks

-Assist the customer over the phone in emergency situations -Follow-up with customers in a timely manner to ensure sale is captured -Generate sales of new Inspection Agreements and other services using identifying, prospecting, qualifying and other sales techniques. Grow customer base. -Project Manage projects for larger accounts -Provide customer service first. -Become knowledgeable of NFPA Fire Protection codes and NFPA 25 -Prepare written quotes and contracts for inspection services -Pursue potential clients through existing customer data bases

Requirements

  • tech savvy
  • sprinkler knowledge
  • sales experience
  • driver’s license
  • multi-tasking
  • communication

What You Bring

-Must be disciplined and self-motivated to work with limited supervision -This position requires a proficiency in computer usage above basic Microsoft Office & Windows Skills. Must be tech savvy. -Professionalism in email and over the phone. -Sprinkler knowledge preferred -Sales experience preferred. -Ability to multi-task -Electronic organization and expedient. -Valid driver’s license and excellent driving record -Regular and reliable attendance, including the ability to work extended hours and weekends as required -Ability to travel when necessary -Excellent communicator and have great organizational skills with a positive attitude.

The Company

About Shambaugh & Son, L.P.

-Specializes in delivering complex construction projects from design through to commissioning. -Services include mechanical, electrical, plumbing, and process systems, making it a go-to partner for demanding construction needs. -Portfolio includes work for Fortune 500 companies, government agencies, and high-demand private sector clients. -Known for maintaining long-term relationships with clients by delivering quality and reliability on every project.

Sector Specialisms

Industrial

Energy

Infrastructure

Institutional

Food Manufacturing

Fire Protection

Mechanical (PHVAC)

Electrical Building Automation Systems

Energy Services

Audio Systems

Voice/Data/Video Systems

Fire Alarm Systems

Nurse Call Systems

CCTV/Security Systems

Extinguishing Systems

Facilities Management

Solar Energy

Guaranteed Savings Contracts

Public Sector (Schools, Government)

Maintenance and Support Services