Senior Account Manager - West Coast

Overview

Drive SaaS sales & expand accounts for construction tech tools on West Coast

Key Responsibilities

• software implementation
• crm management
• product demo
• tech enablement
• client relations
• business development

Tasks

-Responsible for customer implementation and ongoing field training and support of software products such as, but not limited to, Site Manager, Asset Tracking, etc. -Collaborate with and leverage Local Market Teams to ensure proper follow-up on leads to produce sales growth. -Maintain and use SalesForce.com as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process. -Responsible for maintaining close relationships with existing users as well as key potential customers. -Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. -Work with the product team based on customer feedback. Ensure new product launches are successfully communicated. -Drive the Expansion Sales Cycle to increase User count company-wide. -Be the Technology Expert: Teach and mentor your local market teams on the needs of the Contractors within your assigned Specialty, what digital products they use, what product features are critical to their buying decision, how they execute the purchasing process (central and facility), and how to expand their engagement across all available SBD Brands. -Responsible for meeting quarterly/annual quotas and standards for activity, such as the number of calls, new product introductions, training events, and product demonstrations. -Serve as the lead point of contact for all larger client account management matters. -Manage handoffs of Mature Accounts from the Account Executive Team. -Perform sales demos (PPT demo slides as well as active product demos or recorded demos). -Develop and execute sales plans with cross-functional partners to drive predictable sales cycles.

Requirements

• construction
• salesforce
• microsoft
• b2b saas
• subscription sales
• bachelor's

What You Bring

-Commercial Jobsite and Construction Knowledge preferred. -Understand customer goals, challenges, timeline, budget, and authority, and create account strategies for clients within your book of business. -Bachelor’s or Associate degree (Engineering, Technology, or business-related field) – preferred. -Experience using CRM solutions such as Salesforce.com is preferred. Proficient with Microsoft Suite applications. -Proven track record delivering positive results with a strong desire to win is a must. -Ability to Accumulate Account Details and Build Story to Create Client Expansion Opportunity. -Solid mechanical and technology skillset with troubleshooting experience. -Ability to Propose, Demo, Value Sell, and Close the Sales Cycle. -Experience with Customer Development. -5+ years of B2B SaaS sales experience - a minimum of 1 year in a closing role. -Ability to Develop Cross Company Relationships with Account Base. -Capable of Managing a Sales & Retention Quota. -Experience with Subscription Sales and Selling Construction SAAS Products. -Demonstrated time management skills, ability to set priorities, and self-motivation is required. -Must have the ability to build relationships and work effectively with customers and internal teams.

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Benefits

-Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. -Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university. -Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion. -Discounts on Stanley Black & Decker tools and other partner programs. -Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.

About Stanley Black & Decker, Inc.

-Operates across two main domains: tools & outdoor products (power tools, hand tools, lawn & garden) and industrial solutions (engineered fasteners, infrastructure attachments). -Its brands – including DEWALT®, CRAFTSMAN®, STANLEY®, BLACK+DECKER® and Cub Cadet® – are staples on construction sites, in workshops and homes worldwide. -Typical projects range from consumer DIY kits to supplying fastening systems for automotive assembly lines and supporting infrastructure work on bridges and roads. -The company stands out for its deep roots dating back to wartime production for WWII. -It continues to innovate, launching hundreds of new products annually and pushing digital jobsite tools and electrification in power tools. -An unusual fact: it claims leadership in both household hardware and advanced fastening technologies—covering everything from consumer gadgets to industrial-grade applications.

Sector Specialisms