Billing Sr Analyst Customer Master - BSNA

Overview

Manage end-to-end OTC billing, invoice creation, dispute resolution and compliance.

Key Responsibilities

• process docs
• invoice generation
• invoice distribution
• portal upload
• quality check
• sox compliance

Tasks

-Create and maintain process documentation for Billing Processes, adherarance to SOX & Internal Controls -Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team -Supports process improvement initiatives -Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check. -Create Invoices and distribution to Client as well uploads in Third Party Portals

Requirements

• oracle
• salesforce
• baan
• mba
• 4+ years
• otc

What You Bring

-Accuracy check and corrective actions on error analysis -Minimum 4+ years of experience in Customer Invoicing -Maintain high level of confidentiality and professionalism -Ability to work effectively under time critical deadlines -Expertise in Dispute Handling -Good Communication Skills (Verbal & Written) -Expertise on Core AR Knowledge with Strong Analytical Skills -B. Com/BBA/MBA/M. Com -Ability to work in a high pressured, fast moving, and challenging environment -Ability to analyze issues, apply or seek resources to help achieve a workable solution -Desired work experience in Oracle, BAAN, Get Paid ,Sales Force, -End to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute Management -Working Experience in Shared Services/BPO/F&A -Distinctive Customer Orientation and Interact Courteously with Customers

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About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

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