Field Technician, St. Louis Area
Window Nation
Offers energy-efficient windows and doors for residential and commercial properties.
Description
precision measuring
order verification
customer review
estimate preparation
service appointments
asset maintenance
Our Field Technicians are the backbone of our installation operations and a key part of every homeowner’s experience. You’ll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a “house into a dream home” to life.Core Role Responsibilities: Visit residential homes to measure windows, doors, and sliding glass doors with a high level of accuracy and precisionVerify orders meet all pre- and post-installation specifications and compliance requirementsReview project details and service expectations directly with customersProvide detailed estimates to internal stakeholders for services, labor, and materials needed Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions Complete on-site service appointments, including repairs and adjustments Maintain company assets in excellent working order (parts inventory, tools, equipment)Stay current and proficient with our products, installation techniques, and service standardsSafely operate ladders, equipment, and tools by adhering to EPA and safety regulationsBasic Qualifications:High School Diploma, GED, or equivalent3+ years professional experience installing or repairing windows, roofing, siding, or related home improvement projectsValid drivers license with a clean driving recordNote: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.Preferred Qualifications:Proficiency with Microsoft Office (Word, Excel, etc.)Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)Comfortable using and navigating digital tools and iPad applications in the fieldKnowledge of local permitting, licensing, or HOA requirementsAbility to safely operate ladders and hand tools and meet the physical demands of the roleStrong customer service mindset with a focus on quality, professionalism, and safetyExcellent time management and project coordination skills Detail-oriented with a “get it right the first time” mentality and a strong sense of urgency
- Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations
- Provide detailed estimates to internal stakeholders for services, labor, and materials needed
- Visit residential homes to measure windows, doors, and sliding glass doors with a high level of accuracy and precision
- Review project details and service expectations directly with customers
- Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
- Maintain company assets in excellent working order (parts inventory, tools, equipment)
- Complete on-site service appointments, including repairs and adjustments
- Verify orders meet all pre- and post-installation specifications and compliance requirements
Requirements
high school
3+ years
microsoft office
crm
valid driver
customer service
As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
- Comfortable using and navigating digital tools and iPad applications in the field
- High School Diploma, GED, or equivalent
- 3+ years professional experience installing or repairing windows, roofing, siding, or related home improvement projects
- Proficiency with Microsoft Office (Word, Excel, etc.)
- Detail-oriented with a “get it right the first time” mentality and a strong sense of urgency
- Ability to safely operate ladders and hand tools and meet the physical demands of the role
- Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)
- Excellent time management and project coordination skills
- Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.
- Knowledge of local permitting, licensing, or HOA requirements
- Stay current and proficient with our products, installation techniques, and service standards
- Valid drivers license with a clean driving record
- Strong customer service mindset with a focus on quality, professionalism, and safety
Benefits
At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship provided; candidates must be authorized to work permanently in the us.
Security clearance
- driving records will be verified before hire and periodically thereafter.
Overview
Founded 2006
Company Inception Year
The company was established in 2006 and has since grown to become a major player in the window and door industry.
Over 10 States
Geographic Reach
The company operates across multiple states, providing energy-efficient windows and doors to a wide geographic area.
- Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors.
- Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions.
- Offering exceptional customer service, installation, and product warranties.
- Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs.
- Notable for offering a seamless customer experience from the first consultation to installation and beyond.
- Continuously expanding its market reach by acquiring other window companies.
Culture + Values
- We strive to save energy, safeguard the environment, and reduce our carbon footprint.
- We make every effort to reuse and recycle as much as feasible.
- Entering a new community isn’t a decision we take lightly. We want to become a part of the community.
- Through our Window Nation Cares program, we want to help everyone find a place they can call home in their community.
Environment + Sustainability
More than 95%
ENERGY STAR qualified
Ensuring high energy efficiency standards in their products.
2 Trillion BTU/year
Energy savings from windows
Replacement windows significantly reduce national energy consumption.
99% Recycled
Vinyl utilization
Minimizing waste through effective recycling programs.
70 Million Windows
CO2 impact
Substantial reduction in carbon emissions through window installations.
- Vinyl framing is recyclable, durable, emits no toxins, and supports a circular economy.
- All scrap vinyl is recycled or repurposed, and biodegradable materials are used on-site.
Inclusion & Diversity
$10,000 Donated
Charitable Contribution to Children’s Hospital
Donated $10,000 to Children’s Hospital of Pittsburgh to support their initiatives.
- Through Window Nation Cares, they partner with local organizations (Habitat for Humanity, Children’s Hospital of Pittsburgh, Cleveland APL, Coats for Kids) to help communities.
- Supported Habitat for Humanity home build in Baltimore County.