Restaurant Service Technician

Overview

Provides preventive/reactive service for Chick‑fil‑A kitchen equipment across locations.

Key Responsibilities

• equipment repair
• equipment installation
• troubleshooting
• equipment reporting
• tool inventory
• operator support

Tasks

-Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory. -Properly troubleshoot, diagnose, repair and install/removal Commercial Kitchen Equipment, including cooking, refrigeration, other specialty foodservice equipment and base building HVAC systems. -Support equipment reporting to help leadership with equipment forecasting, rollouts, and proactive replacements. -Communicate with manufacturers as needed to help with diagnoses and parts identification. -Follow safe work practices and accident prevention procedures. -bend over to pick up items from ground level, turn from side to side. -Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory. -Ensure completion of onboarding process and training. -Consult with the Chick-fil-A Technical Assistance Team for technical support while onsite. -use arms, wrists, and hands to grasp, squeeze, manipulate or operate machinery frequently during the day. -Maintain productivity levels in accordance with company standards. -Monitor and support continuous training and certifications by Chick-fil-A OEM’s and updates partner on program process changes. -Install all parts ordered for the operators in a timely and professional manner and in line with establish service level agreements. -walk on even or uneven surfaces frequently during the day. -Engage with Chick-fil-A’s equipment partners (Suppliers, Manufacturers, Vendors) and any programs impacting assets within the CSN scope of services. -Support restaurant operators through a comprehensive service solution for commercial cooking, refrigeration, other specialty foodservice equipment and base building HVAC systems.

Requirements

• epa universal
• mechanical aptitude
• microsoft excel
• trade school
• 5+ years
• driver's license

What You Bring

-Ability to Drive/Operate company vehicles to and from various properties. -Ability to operate an asset without direct supervision. -Good computer skills in Microsoft Word, Excel and with the ability to use proprietary mobile application to capture service. -Ability to take initiative and recognize a need to act without prompting from supervisor. -Solid mechanical aptitude, troubleshooting skills, and working knowledge of appropriate tools, gauges, meters, etc. in the execution of work required. -EPA Universal Certification (Hydrocarbon Refrigerant Certification a plus HC “A3” & HFO “A2L”) -Ability to read diagrams and schematics. -Unwavering Positive Service Attitude with the ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators and Vendors. -Excellent oral and written communication skills. -Willing to carry and utilize company or emergency phone when required. -Must be legally able to work in United States -Ability to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments) -to lift, carry, pull, or push 50 lbs. -climb stairs, step stools or ladders up to 2 stories high (with ladder safety training), twist, crouch, kneel or crawl frequently during the course of a day. -Technical Trade School with relevant experience and technical acumen. -Minimum of 5+ years of related trade experience in service work for kitchen equipment, construction, and/or facilities management. -Able to speak, read and write English competently. -State Issued Electrical and/or HVAC Licensed not required, but highly valued -Must possess and maintain a valid State issued driver’s license and proof of Insurance. -Computer proficient, able to learn company software programs. -High School Diploma or GED equivalent -tolerate changes in weather and be able to complete tasks inside and outside.

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Benefits

-100% Travel within market area.

About Colliers

-A global leader in real estate and infrastructure, evolving from regional roots. -Diversifies services across real estate, engineering, and investment management. -Handles high-value transactions and manages large-scale infrastructure projects. -Offers comprehensive advisory and consulting services globally.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; applicants must be authorized to work in the us.