Community Manager

Overview

Oversee operations, finances, staff and resident relations for a 117‑unit community.

Key Responsibilities

• incident reporting
• budget review
• lease management
• work order management
• regulatory compliance
• resident relations

Tasks

-Providing notification and thorough incident reporting of all incidents with proper risk management -Examining the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting -Applying for and implementing annual rent increases to optimize income in accordance with program guidelines -Developing positive relationships with residents by working through network building tools to develop a greater sense of co-investment creating a positive work and living environment. This includes seeking ways to include residents in community problem solving and supporting resident led initiatives -Acting as the driving force of the Hospitality Covenant and driving the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable -Managing legal proceedings for non-rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK's attorney, follow up of court rulings on payment agreements and or evictions -Leasing of units in compliance with site‘s approved tenant selection or A&O plan to maintain occupancy at 98% or above -Frequently moves equipment weighing up to 50 pounds across site -The employee is regularly required to move around the building or site -Ensuring compliance with Affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal State or Local Requirements -Maintaining onsite resident and vendor files, ensuring that they are compliant with TREK, agency and regulatory standards -Updating and following LEP and LAP plans as provided by compliance -Creating and adhering to an energy conservation plan -Coordinating upkeep of the property, which includes: regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Managing the work order system to ensure completion of priority tasks -Supervising and directing on-site team members. Creating opportunities for team to bring their thoughts, ideas and experiences to minimizing overtime and creating efficiencies. Optimizing the skills of the team through performance management, reviews and consistent conversation

Requirements

• realpage
• excel
• degree
• 3+ years
• cos
• license

What You Bring

-Industry designations (COS, LIHTC, ARM®, CPMC®, etc.) preferred -Experience managing tax credit properties and meeting the needs of low-income residents strongly preferred -Must work under deadlines and ability to meet deadlines -Meeting budgeted revenue, operating expense and cash flow monthly. Ability to orally and in writing respond to budget variances and provide plan for bringing into compliance. Create/review accruals as needed -Ability to achieve certification within 6 months of hiring to meet any specific site/area needs -College degree in a related field or 5+ years of progressive career path in Property Management, Hotel, Hospitality or Retail required -3+ years of experience in Property Management, Hotel, Hospitality or Retail required -Meeting all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85 -Strong Microsoft Word, Excel, Outlook and RealPage or other industry software experience required -Minimum team supervision of 2 people (hiring, performance management, training) -Knowledge of Federal Fair Housing laws and guidelines a plus -May require travel dependent on business needs -Excellent verbal and written communication skills required -Remaining current and knowledgeable of applicable affordable programs of community -The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc -Constantly works in outdoor weather conditions -Real Estate License preferred, or required within the first year of employment, or sooner if required by state law -Child abuse clearances and background checks required

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About Trek Development

-Championed green tech by installing geothermal systems and achieving LEED Gold certification for notable projects. -Revitalized urban cores by restoring historic assets and creating vibrant residential hubs downtown. -Focuses on multi-family housing, mixed-use developments, historic redevelopments, and infill commercial-residential projects. -Recognized with national design awards from NAHRO, ULI, AIA, and Pennsylvania Housing Finance for impactful and functional design. -Collaborates with local communities, schools, parks, nonprofits, and government to strengthen neighborhoods through its projects.

Sector Specialisms

Security Clearance

-child abuse clearances and background checks required