Integration / Backend Developer III

Safe Software

The Role

Overview

Develop and maintain backend integrations and automation pipelines for SaaS platforms.

Key Responsibilities

  • integration development
  • solution design
  • code refactoring
  • pipeline monitoring
  • ai automation
  • backend support

Tasks

-Develop and maintain cross-platform integrations between systems such as Jira, Zendesk, Gainsight, and other SaaS platforms. -Collaborate with cross-functional stakeholders to design scalable and maintainable technical solutions. -Modernize legacy systems by refactoring code, improving observability, and transitioning fragile processes into robust, automated services. -Monitor and troubleshoot integration pipelines, ensuring system reliability and proactively resolving issues. -Contribute to AI-driven automation initiatives like the AI Triage Assistant for Jira Work Items. -Support and enhance key backend systems including the changelog automation pipeline for Jira and the publishing pipeline for supported FME integrations on safe.com.

Requirements

  • node.js
  • python
  • openai
  • aws lambda
  • rest apis
  • ci/cd

What You Bring

-Strong communication and collaboration skills. -Typically 3–5 years of backend development experience. -Experience building backend systems or integrations using Node.js or Python. -Additional Requirements: Employment is subject to successful completion of reference checks and a Canadian criminal background check. -Ability to troubleshoot and maintain backend services in production environments. -Exposure to tools like OpenAI, LangChain, or vector databases (e.g., Pinecone, Weaviate, pgvector). -Location: This is a fully remote role open to candidates across Canada, except Quebec. If you’re located in the Vancouver, BC Lower Mainland, you can choose to work remotely, on-site at our Surrey headquarters, or in a hybrid arrangement. -Proficiency in RESTful APIs, webhooks, and syncing data across cloud platforms. -Experience deploying services in cloud environments (e.g., AWS Lambda, ECS). -Familiarity with Postman for API testing and debugging. -Experience refactoring or modernizing legacy integrations or data pipelines. -Working knowledge of TypeScript, SQL, or FME. -Familiarity with CI/CD pipelines and version control tools (e.g., Git, GitHub Actions, Jenkins). -Experience integrating with SaaS APIs such as Jira, Zendesk, Gainsight, or similar systems. -Experience working with AI/ML-powered systems, especially in backend automation or data-driven decision-making.

Benefits

-Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. -A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. -Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. -Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. -Compensation: Annual base salary: $103,900 to $109,000 CAD, plus eligibility for a profit-sharing bonus. This salary range reflects our reasonable estimate for the role. Final compensation may vary based on your experience, qualifications, and other relevant factors. -Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. -Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. -Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. -An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! -Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.

The Company

About Safe Software

-Helps organizations manage and integrate complex data systems. -Flagship product, FME, is used globally for data transformation and automation. -Focuses on providing seamless data flow between systems to improve efficiency and decision-making. -Serves industries such as energy, water, utilities, and transportation. -Solutions are particularly beneficial for organizations dealing with large, complex datasets requiring real-time processing. -Notable projects include integrating city infrastructure data, transforming GIS data for energy sectors, and automating data flows for utilities. -Known for innovative, customizable solutions tailored to specific industry needs.

Sector Specialisms

Industrial

Energy

Infrastructure

Buildings

Residential

Commercial

Water Resources

Heavy Civil

Marine

Transport

Utilities

Solar

Wind

Nuclear

Government

Security Clearance

-employment subject to successful completion of reference checks and a canadian criminal background check.