Sr. Category Manager - HVAC Service Parts

Overview

Manage ADP HVAC service parts portfolio, strategy, pricing, and technical support.

Key Responsibilities

• market research
• requirement analysis
• pricing management
• product training
• technical sme
• strategy roadmap

Tasks

-Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities. -Assess and determine requirements, features, and functionality, including technical documentations and technical product analysis. -Develop and maintain pricing across the Repair Parts category. -Provide support and training to internal and external teams by providing technical expertise, training, and product knowledge to drive successful product adoption and revenue growth. -Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in. -Act as the internal technical SME to key partners, including marketing, sales, and the factory teams. -Support the development and execution of a comprehensive strategy and roadmap aligned with our company objectives. -Define the category market and collaborate with marketing teams to develop effective product positioning, messaging, and go-to-market strategies.

Requirements

• hvac
• bachelor’s
• project mgmt
• analytical
• communication
• 2-3 yrs

What You Bring

-Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you. -Proactive, self-motivated, and able to work independently with minimal supervision. -Strong communication and presentation skills, with the ability to translate technical terms to product features and customer value proposition. -Engineering, design, application, or related experience, in the residential HVAC industry preferred. -Basic knowledge of residential HVAC systems and basic technical understanding of products. -Bachelor’s degree in engineering, Business, or a related field. -Basic project management skills, with the ability to prioritize tasks, manage deadlines, and deliver results in a fast-paced environment. -Strong analytical and problem-solving skills, with a data-driven approach to decision-making. -At least 2-3 years of related experience.

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About Lennox

-Over decades it expanded from furnaces into air conditioning, refrigeration and advanced climate‑control systems. -It serves both homeowners seeking quiet, efficient comfort and businesses needing robust, serviceable commercial systems. -Flagship projects include award‑winning heat pumps, smart thermostats and large-scale HVAC retrofits for schools, hospitals and big‑box retailers. -Unusual trivia: in the 1960s the firm briefly built a small crawler tractor and lawn mower called the 'Kitty Track 600'.

Sector Specialisms