Office Admin

Overview

Manage collections, invoicing, and customer payments for accounts receivable.

Key Responsibilities

• invoice processing
• payment posting
• collections calls
• account reconciliation
• report generation
• customer service

Tasks

-Relays changes of information to appropriate employees. -Maintains confidentiality of financial records. -Performs research and updated recordkeeping of customer information. -Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. -Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. -Creates invoices according to company practices; submits invoices to customers. -Initiates contact with customers having delinquent accounts, determining reason and arranging for collection. -Creates reports regarding the current status of customer accounts as requested. -Copies, files, and retrieves materials for accounts receivable as needed. -Generates monthly billing statements based on the general ledger. -Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. -Maintain current and detailed collection notes. -Oversees the daily workflow of the department. -Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis. -Provides consistent, professional, courteous, and high-quality customer service. -Responsible for the timely and accurate distribution of client invoices that are mailed each cycle. -Responds to telephone inquiries and assists in resolving questions related to the customer accounts and documents accordingly. -Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment. -Provides constructive and timely performance evaluations. -Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff. -Apply client payments via check and credit card.

Requirements

• high school
• 3+ years
• microsoft office
• accounting software
• communication
• detail oriented

What You Bring

-High school diploma or equivalent required -At least three years of related experience required. -Ability to anticipate work needs and interact professionally with customers. -Prolonged periods sitting at a desk and working on a computer. -Proficient in Microsoft Office Suite or related software as well as other accounting software programs. -Ability to operate related office equipment, such as computers, 10-key calculator, and copier. -Excellent verbal and written communication skills. -Ability to work independently and in a fast-paced environment. -Excellent organizational skills and attention to detail.

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Benefits

-Medical, dental, vision -Daily check deposits. -Training and Career Development -Company paid life insurance -Company vehicle (if job applicable) -Excellent pay -401K with employer match -Paid vacation and company holidays -Company paid short-term disability -Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

About Pye-Barker Fire & Safety

-Its business model blends full‑service fire protection—extinguishers, sprinklers, suppression, alarms, special‑hazards systems—with integrated security and monitoring. -Typical projects range from installing sprinkler systems in commercial high‑rises, retrofitting suppression systems in food‑service kitchens, to deploying fire alarms and security in petrochemical plants and airports. -Specialist sectors include healthcare, hospitality, aviation, government, petrochemical, utilities, food services, and residential markets. -Unusually, the company preserves the legacy brands and teams it acquires—continuing local identities while leveraging national scale. -Strategic acquisitions often span from niche sprinkler firms to alarm & suppression experts, enabling rapid entry into new states and service areas.

Sector Specialisms