Service Coordinator

Overview

Admin support for service department handling billing, contracts, work orders, and customer service.

Key Responsibilities

• customer support
• invoice issuance
• payroll reporting
• contract management
• account maintenance
• billing administration

Tasks

-Correspond with customers as needed. Answer service calls and resolve issues. -Issue and distribute invoices to customers accordingly. -Complete and submit certified payroll reports. -Process service agreements and contract renewals. Work with sales team to understand and confirm contract terms. -Maintain customer accounts and contact information in the system. -Administer and manage T&M, Job and Service Agreement billing.

Requirements

• associate degree
• 5+ years
• ms software
• customer interface
• hvac

What You Bring

-Associates Degree or equivalent related work experience. -5+ years of relevant work experience. -Proficient at using MS software -Ability to work under pressure required. -Great customer interface skills required. -Knowledge of HVAC or similar industry preferred.

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Benefits

-Medical/Dental/Vision insurance -Competitive pay -Health Savings Account (HSA) and Flexible Spending Account (FSA) -Life and Disability insurance -HSA employer contribution -Wellness Program (participation incentives) -401(k) with employer match -Paid Time Off & Holidays -Employee Assistance Program -Career development

About Stark Tech

-Founded in 1989 in Buffalo, NY, Stark Tech evolved from a building-services provider into a clean‑tech leader. -Combining in‑house engineering with manufacturing, they build integrated systems—from building automation to microgrids and renewable natural gas skids. -Projects often include smart building retrofits, solar development, battery energy storage, and waste‑to‑gas systems across North America. -They partner with major tech firms (e.g., Schneider Electric), earning recognition like Global Impact Maker and EcoXpert certifications in automation, power, and security. -Their financial model marries equipment manufacturing, systems integration, and recurring service agreements for cloud‑based analytics and predictive maintenance. -While rooted in facility services, they've forged a niche across sectors: buildings, energy, renewable gas, solar, microgrids, and storage. -Unusually, they produce large skid‑mounted units that convert waste or biomass into renewable natural gas—merging engineering with manufacturing.

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