Service Manager

Overview

Lead service team for lift maintenance, manage contracts, schedules, and staff.

Key Responsibilities

• team management
• service delivery
• breakdown monitoring
• route planning
• contract management
• reporting

Tasks

-Managing the Service Team including, performance management, identifying training necessities, salary reviews and recruitment process of new joiners along with HR. -Managing the day to day service provided to our customers -Monitor callouts and investigate excessive breakdowns in order find solutions -Planning, scheduling and route management -Managing and controlling current maintenance contracts -Deliver timely & accurate management reports -Repairs, assessing quotes and modernisations from client requests -Liaise with HSEQ in implementing H+S policies

Requirements

• orona
• iso 14006
• ecodesign
• 250k lifts
• europe
• certified

What You Bring

-250,000 lifts worldwide with Orona technology. -1 out of every 10 new lifts in Europe is Orona. -1st company in the sector worldwide certified in Ecodesign - ISO 14006.

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Benefits

-Employee Assistance Programme -Company Vehicle -Company Sick Pay Scheme -Competitive salary -25 Annual Leave days per year -Contributory pension

About Orona

-The company specializes in designing, manufacturing, installing, and maintaining lifts and escalators. -Orona's products and services are used in a wide range of sectors, including residential, commercial, and industrial buildings. -Known for its focus on quality, innovation, and sustainability, Orona’s systems ensure safety and efficiency. -In addition to vertical transport solutions, the company offers maintenance and modernization services for existing installations. -Orona works on projects of all scales, from single buildings to large, complex infrastructures. -A key differentiator is its focus on user experience and tailored solutions for diverse customer needs.

Sector Specialisms