
Boiler Technician
Icon Boiler
The Role
Overview
Senior boiler service technician handling maintenance, upgrades, and troubleshooting.
Key Responsibilities
- preventative maintenance
- control upgrades
- boiler repair
- technical support
- customer service
- parts ordering
Tasks
-Answer customer calls and correspondence quickly and pleasantly -Provide responsive, professional and diplomatic customer service -Report all accidents and injuries to your Team Leader and HR immediately -Provide coaching & guidance to other technicians on boiler repairs. -Provides technical support to customers. -Follow all company safety programs and report any non-compliance to your Team Leader -Notify Team Leader or Safety Manager of any unsafe conditions -Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service. -Keeps current all manufacturers’ products concerning installation, operation, maintenance, service, and repair. -Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers. -Communicate with customers in a friendly, professional, and patient manner -Execute advanced control system upgrades and retrofits. -Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services. -Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary. -Immediately address any customer’s concern and requests the involvement of other Company personnel as required -Perform all duties with the goal of building and maintaining long-term customer relationships -Demonstrate and promote a spirit of cooperation and teamwork throughout the Company -Inspect vehicles by checking vehicle condition and literature supplies. -Represents company by serving as a direct customer contact. -Maintains tools and equipment by inspecting for signs of wear. -Lead expert-level service, maintenance, and upgrades of boiler systems in complex environments. -Continually look for ways to improve our processes and ability to serve our customers effectively -Determines parts to order for repairs and timeliness of need. -Improve personal performance on a continual basis -Documents work by completing paperwork on each job and maintaining files.
Requirements
- analog circuits
- feedwater
- burner setup
- trim systems
- combustion
- us eligibility
What You Bring
-Ability to diagnose and resolve issues with analog circuits and transmitters -Demonstrates a strong knowledge of working on 3-element feedwater systems, parallel positioning controls. -Demonstrates a strong knowledge of burner setup. -Proper PPE equipment must be used at all times when necessary -Ability to prove US employment eligibility -Knowledge of 3-parameter trim systems and O2 trim controls. -Ability to pass drug screening -Demonstrates a strong knowledge of combustion management on dual fuel systems
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The Company
About Icon Boiler
-Icon Boiler is a trusted name in the boiler installation and service industry. -The company specializes in providing tailored boiler solutions for both industrial and commercial sectors. -They handle large-scale projects, ensuring efficient and reliable heating and energy systems for businesses and industrial operations. -Icon Boiler's technical expertise extends to design, installation, and ongoing maintenance of complex boiler systems. -The company serves various industries, including energy, utilities, and manufacturing, offering cutting-edge solutions. -Icon Boiler is known for its commitment to delivering high-quality services on time and within budget. -Their teams are equipped with advanced tools and technologies to handle a broad range of boiler types and capacities.
Sector Specialisms
Commercial
Industrial
Energy
Buildings
