Call Centre Advisor

Overview

Convert inbound calls into sales leads and book appointments.

Key Responsibilities

• customer consultation
• appointment setting
• prospect calls
• target achievement

Tasks

-Listen to what our customers want and walk them through our product ranges -Securing an appointment for our sales team to meet our customer and complete the sale -Calling prospective customers at their request or speaking with them on-line -Meeting set targets through your product knowledge and excellent customer service

Requirements

• it
• telesales
• communication
• teamwork
• customer service

What You Bring

-Basic IT skills -Skills in telesales, retail, estate agency or customer service desirable -Great verbal communication skills -Ability to work in a team and follow direction

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Benefits

-31 days holiday, increasing to 33 days after 2 year’s service -Discounted staff purchase scheme -Frequent internal Call Centre incentives and rewards -Competitive salary and performance related bonus up to an extra £8k per annum or £666 each month -Break out games room -A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies -Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes -Paid time off annually to volunteer

About Safestyle Uk

-The company started in 1992 in Bradford and grew into a national home-improvement brand. -It manufactured its own uPVC windows and doors 24/6 at its Barnsley plant, producing thousands weekly. -It served both residential and commercial buildings, offering casement, sash, bay, and tilt-and-turn windows, plus patio, French, and bifold doors. -All windows were A-rated for energy efficiency, with some models endorsed by the Energy Saving Trust. -The company faced controversy in 2018 with a fine for aggressive sales tactics but maintained a widespread UK installer network. -The company's order book was acquired in October 2023, reviving the brand under new ownership.

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