Field Service Engineer, Injection Molding

Overview

Support, troubleshoot, install, and optimize KraussMaffei injection molding equipment.

Key Responsibilities

• customer training
• team training
• troubleshooting
• commissioning
• service reporting
• procedure development

Tasks

-Conduct customer training relating to the operation and maintenance of KraussMaffei equipment and products. -Lead and train less experienced service personnel as needed. -Lives our Values, Customer Focus, Collaborates – Considers actions, behavior, and communication to foster a positive outcome regardless of situation and audience. Follows up with customer to ensure satisfaction before departing jobsite. Shares information with others. Encourages unity rather than “us vs. them” thinking in self and others. -Systematically and efficiently analyze, troubleshoot, and restore function to KraussMaffei equipment. -Commission KraussMaffei equipment and follow standard procedures to ensure customer satisfaction and successful handoff. -Create thorough and detailed service reports that include description of visit, work completed, costs, time, and additional work identified. -Review work completed, costs, time, and additional work identified while on site with manager and customer as needed. -Collect requisite information to create standardized procedures when opportunities are identified. -The employee must frequently lift and/or move items over 50 pounds. -Follow standardized procedures.

Requirements

• high school
• plc programming
• pneumatics
• sap
• mechanical assemblies
• forklift

What You Bring

-Successful completion of high school, or equivalent -Basic knowledge of electrical components (480V/220V, fuses, relays, contactors, motors) -Certification and professional membership sponsorships -Ability to work collaboratively with local and cross functional technical teams -Basic knowledge of pneumatic conveying and troubleshooting (controls, actuators, or valves) -Basic knowledge of PLC programming and function (Allen Bradley, Sigmatek) -Practical competency in safe mechanical/electrical tool use (hand and torque wrenches, calipers, multimeter, power tools, air tools, hydraulic testing equipment) -Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. -Effective verbal & written communication skills to support positive outcomes -Ability to work in a constant state of alertness required. -Competency in workflow software (MS Office, Innosoft, Concur, SAP) -Basic understanding of mechanical assemblies (conveyors, sprockets, belts, pulleys, gearboxes, centrifugal pumps, vacuum pumps) -3-5 years of related experienced in a manufacturing environment or technical field -Ability to operate lifting equipment such as forklifts, scissor-lifts and other mobile lifts -Decision Quality and Drives Results – Make decisions that build trust and open communication with customers and team. Knows when to act independently and when to escalate issues. -Time Management -The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. -Understands equipment function: Able to identify equipment functional locations and state general equipment functions for injection molding machine sub-assemblies (clamp unit, plasticizing unit, injection unit, hydraulic unit, and robots) -Applicants should live in the midwest, preferably in IL.*** -Self-Development and Situational Adaptability – Works with manager and team to ensure success on the job by having necessary tools, materials, training, and guidance to execute work safely and correctly. Maintains composure and patience when new opportunity presents itself and views those situations as chance to learn and grow. Takes initiative with manager to participate in, and is committed to, training programs. -Ability to read hydraulic and electrical schematics as well as navigate OEM documentation

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Benefits

-Remote hybrid work schedule -11 paid holidays and December holidays shutdown -Start with 3 weeks of PTO -Up to $10,000/year in tuition reimbursement -Short and long-term disability coverage -AVI MarketC and entertainment in break room -Generous 401k match and immediate 100% employee contribution vesting -Big name supplier discounts -Global visibility and training opportunities -Top notch medical, dental, and vision insurance

About Kraussmaffei

-Began by building locomotives before evolving into plastics and rubber machinery. -Merge in 1931 from two locomotive firms, later shifting focus entirely to plastic processing equipment by 1986. -Develops injection molding, extrusion, reaction process, and industrial-scale additive manufacturing systems. -Leads smart manufacturing with digital tools to drive efficiency gains. -Serves automotive, packaging, medical, electronics, and construction sectors with energy-efficient systems. -Solar-topped facilities and circular-economy machinery reflect a story of industrial transformation and modern engineering.

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