Assistant General Manager - Premier

Overview

Supports GM in facility and commercial property management, overseeing operations, tenants, vendors.

Key Responsibilities

• operations reporting
• work order
• vendor coordination
• budget analysis
• facility management
• property inspections

Tasks

-Monitor and report to the General Manager on facility operations through both direct employees and third-party service providers -Support work order management for in-house staff and vendors, ensuring timely resolution of maintenance requests -Serve as a primary day-to-day contact for occupants/tenants and visitors, providing exceptional customer service -Provide direction and information to vendors, facilities staff, and service providers to ensure excellent coordination and execution of work -Assist with budgetary requests, analysis, and reporting for both facility operations and property management -Provide general overall facility management services, including continuous monitoring of the property and addressing immediate operational issues -Conduct regular property inspections to identify and address maintenance issues before they escalate

Requirements

• 3-5 yrs
• facility mgmt
• microsoft office
• leed
• fma
• pm software

What You Bring

-Minimum of 3-5 years of experience in facility management, property management, or related field -Experience in a corporate environment or as a third-party service provider -Strong knowledge of building operations, systems, and maintenance practices -Excellent customer service orientation with proven ability to build relationships with diverse stakeholders -Bachelor's Degree or equivalent work experience in Facilities Management, Property Management, or related field required -Background working in Class A commercial properties -Experience with integrated facility and property management operations -Strong interpersonal skills and problem-solving ability with excellent verbal/written communication skills -Proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint) -Industry certifications such as FMA, RPA, or SMA preferred -LEED Green Associate or LEED AP certification desirable -Experience with property management and maintenance management software -Detail oriented with strong organizational and multitasking capabilities -Basic understanding of financial principles and budget management

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

Sector Specialisms