Front Office Executive (Bengaluru)

Overview

Manage front office operations, visitor services, and facility coordination.

Key Responsibilities

• visitor greeting
• service delivery
• complaint handling
• badge issuance
• housekeeping rounds
• priority calls

Tasks

-Greet visitors/clients by providing a friendly, courteous front office service reflecting the client’s corporate image. -You’ll be responsible for managing all aspects of day-to-day service delivery during working hours. -Handling client/visitor complaints/feedback and other related problems and communicating to the next level or as per the escalation matrix. -To advise Front Office Management on escalated issues during the shift. -Handling the tasks pertaining to soft services as per operations need. -Ensuring basic cleanliness of the lobby, lifts, and public area. -Issue visitor badges/temporary cards/service badges/new joiners ID & access card. Follow up for the return of respective ID/access cards with the respective stake. -Assisting with special needs for visitors with disabilities -To ensure immediate response to all priority calls during the shift and follow the escalation process -To take rounds of the front office, lobby area, and restrooms to ensure a high standard of housekeeping & upkeep.

Requirements

• visitor management
• parking management
• hotel management
• 3-5 years
• customer service
• guest relations

What You Bring

Experience (Years) required Graduate / Hotel Management Graduate Minimum 3-5 years of relevant experience Grade / Level G1A/G1B -Confidently able to present to clients. -Knowledge of parking management & visitor management system (preferred) -Good problem-solving skills. -Should have knowledge of facility office management -Strong customer service drive. -Excellent communication skills. -Hands-on experience in visitor management. -Visitor admission is properly authorized. -Proven working experience as a guest relation Executive. -Maintained visitor logbook -Quick learner and ability to motivate self.

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About Simpliwork

-Began with a vision to redefine office spaces for businesses of all sizes, offering tailored solutions that blend functionality and flexibility. -Focuses on providing flexible workspaces that adapt to the needs of modern enterprises, with options ranging from private offices to co-working spaces. -Serves a diverse range of industries, helping businesses streamline operations while offering employees a productive and collaborative environment. -With a commitment to quality and innovation, has expanded its footprint across various cities, rapidly gaining recognition as a key player in the office space sector. -Typical projects involve designing and implementing custom office spaces for businesses, ranging from startups to established enterprises, in both commercial and residential sectors. -In addition to core offerings, an expert team helps companies optimize their office layouts, ensuring productivity, efficiency, and employee satisfaction.

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