Community Manager

Overview

Manage HOA boards, finances, inspections, and community events for associations

Key Responsibilities

• package prep
• bulk mailing
• financial reporting
• capital planning
• board liaison
• site visits

Tasks

-Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents. -Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. -Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed. -Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors. -Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.

Requirements

• microsoft office
• time management
• business writing
• customer service
• teamwork
• communication

What You Bring

-Proficiency in Microsoft Office (word, excel, outlook) -Able to prioritize, manage time, and meet deadlines. -Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.) -Able to work effectively with others in person and in group setting -Able to communicate effectively and professionally on phone, email, and in-person -Proficient in Customer Service and conflict resolution -Experience in Community Management, customer service, hospitality or other related industry

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About Associa

-It emerged as a pioneer in comprehensive community management. -It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments. -Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services. -Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight. -They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence. -Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.

Sector Specialisms