Senior Manager, Project Management

Overview

Lead technical support & project management for solar tracker solutions worldwide.

Key Responsibilities

• systems integration
• technical support
• rfi management
• product procurement
• pv tracking
• project documentation

Tasks

-Plays key role in cross-functional product teams, providing recommendations based on systems integration expertise and customer needs assessments and feedback -Supports the Project Manager, Senior Project Manager, and/or Program Manager in all activities that drive Customer Satisfaction and order fulfilment -Responsible for processing RFIs, NCRs, RMAs, transmittals, Change Orders, Lien releases -Support Nextracker product procurement and logistics -Manages weekly Customers calls, kick off meetings, hand-off meetings -Provides technical support for Nextracker customers worldwide, ensuring a best-in-class customer experience and providing product and systems expertise to maximize customer value -Possible on-site work to evaluate/document construction progress and respond to Customer queries -Develop and maintain technical understanding of PV solar tracking systems and associated tools -Supports product development, sales, and marketing as requested -Ensures project documentation is complete and verified at all stages of project implementation, including but not limited to schedules, invoices, budgets, POs, SOs

Requirements

• mechanical engineering
• project management
• pv technology
• supply chain
• leadership
• customer service

What You Bring

-Understanding of dealing with customer support and O&M issues. -Excellent customer service skills -Extensive hands-on experience with photovoltaic tracking solar systems a plus -Have strong customer care experience and be able to effectively communicate resolutions for customer concerns -Consistent interactive teamwork -Excellent verbal and written communication skills -Experience in supply chain procurement and logistics -Strong knowledge of PV technology and its applications -Bachelor's Degree in Mechanical Engineering or equivalent experience with 15+ years of experience in Project Management from Solar industry. -Enthusiastic customer focus -Demonstrated leadership capabilities

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About Nextracker Inc.

-Founded to revolutionize solar energy with cutting-edge tracker technology. -Provides advanced solar tracking solutions that maximize energy production and efficiency. -Works with utility-scale solar projects to deliver reliable and cost-effective power solutions. -Delivers engineering excellence with focus on durability, performance, and ease of installation. -Has grown to become a global leader in solar tracker systems, with projects across multiple continents. -Known for developing and deploying smart, automated solar trackers that adjust to the sun’s position. -Focuses on enhancing the sustainability and scalability of solar energy worldwide. -Pioneers in creating solutions that integrate seamlessly with existing grid infrastructure. -Constantly pushing the boundaries of solar technology to support a cleaner, greener future.

Sector Specialisms