HVAC Install Manager

Overview

Lead and manage HVAC installation teams, operations, and customer satisfaction in Cincinnati.

Key Responsibilities

• inventory control
• reporting
• field operations
• quality control
• technician coaching
• customer satisfaction

Tasks

-Maintain operational standards inventory control, safety, accurate invoicing & reporting -Manage recruiting, retention, and employee development -Resolve escalated customer concerns and ensure 100% satisfaction -Lead daily field operations, technician performance, and customer satisfaction -Reduce callbacks and warranty issues through quality control and performance feedback -Develop a high-performance culture focused on growth and excellence -Promote product and sales training, including lead generation strategies -Train and coach technicians to improve ticket averages, closing rates, and revenue

Requirements

• hvac design
• hvac systems
• high school
• communication
• leadership
• goal-setting

What You Bring

-Strong communication, goal-setting, and time-management abilities -Positive energy and passion for driving sales and company growth -Understanding of HVAC design, materials, and cost structures -Deep knowledge of HVAC systems (residential) and processes -High School Diploma or equivalent -Proven leadership skills and a collaborative, team-first mindset

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Benefits

-Company-matched Health Savings Account and 401(k) Retirement Plan -FREE Long-Term Disability & Life Insurance (Employee & Family) -Comprehensive, ongoing training & development programs -Industry-leading compensation and benefits package -Employee & Friends/Family Discounts -Voluntary insurance options Short-Term Disability, Accident, Critical Illness -$75,000 - $90,000/year base salary + monthly performance bonuses -Paid Time Off, plus Bereavement & Jury Duty leave -Six (6) Paid Holidays + One (1) Paid Community Service Day

About Thomas & Galbraith - Cincinnati

-Projects range from routine AC or furnace maintenance to sewer line replacements, whole‑home generator installs, and custom plumbing solutions. -Known for community initiatives like donating HVAC systems to teachers. -Technicians work 24/7, backed by NATE certifications, fully stocked trucks, and a 100% satisfaction or money‑back guarantee. -Expanded into Dayton in 2024–2025, opening a new office and hiring locally to meet growing demand across southwest Ohio. -Famous locally for 'Max,' a mustachioed cartoon mascot representing workmanship pride and friendly service heritage.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided; candidates must be authorized to work in the us.