Salesforce Administrator

Overview

Administer and optimize Salesforce platform, supporting users and implementing enhancements.

Key Responsibilities

• salesforce config
• user admin
• data loading
• system enhancements
• process automation

Tasks

-Configure Salesforce using best practice tools such as flows, workflow, Process Builder, record types, dashboards, and reports. -Manage user and licence administration, including roles, profiles, permissions, and public groups. -Collaborate with Analysts, Developers, and Architects to deliver fixes, enhancements, and system improvements. -Carry out data loading and transformations using Salesforce Data Loader and support environment refreshes and back-ups.

Requirements

• salesforce
• service cloud
• experience cloud
• administration
• stakeholder management
• proactive

What You Bring

As a Salesforce Administrator at Hyde, you will play a key role in enhancing and maintaining our Salesforce platform. You’ll deliver high-quality support, configuration, and administration across the Group’s Salesforce environment — ensuring a secure, seamless, and data-driven experience for colleagues and customers. This role requires someone with current, hands-on administrator experience (not consultancy backgrounds) and a willingness to support occasional weekend work when required. -Own and resolve Salesforce support tickets, demonstrating strong technical and customer service skills. -The ability to interpret user needs, collaborate with technical and non-technical stakeholders, and manage security, profiles, permissions, and flows effectively. -A proactive mindset and passion for continuous improvement and system optimisation. -Strong communication and stakeholder management skills. -Proven experience in hands-on Salesforce administration, including Service Cloud, Experience Cloud, configuration, and data loads.

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Benefits

Up to £60,000 Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. -Generous holiday allowance -Hybrid working options available -Life assurance -Award-winning flexible benefits platform -Excellent pension scheme -Support for learning and career development

About The Hyde Group

-Operates as a not-for-profit association with profit-making subsidiaries, reinvesting surplus into new homes. -Typical projects include shared ownership, social rent, private rent and outright sale schemes. -Notable regeneration project: redevelopment of Packington Estate transforming council flats into mixed‑tenure homes. -Combines a social mission with entrepreneurial spirit to deliver large-scale affordable housing.

Sector Specialisms