Field Service Engineer

Overview

• Evolved from crafting copper-lined water heaters into a global climate solutions provider.
• Innovated ground-source and air-water heat pumps, becoming a pioneer in intelligent indoor climate control.
• Structured across three main business areas: home comfort systems, industrial heating/control components, and energy-efficient stoves and fireplaces.
• Serves markets worldwide through strategic acquisitions and long-term R&D investments.
• Typical projects range from domestic heat pump installations to complex industrial and semiconductor heating control systems.
• Developed heating systems for turbine blades to remain warm during maintenance, minimizing downtime for turbine operators.

Culture + Values

• Respect for human rights: Treat all employees fairly, worthily, and with respect; value and develop diversity; eliminate harassment, threats, or discrimination; ensure no child, illegal, or forced labor; prevent employees under 18 from performing risky work.
• Good working conditions: Foster positive employee relations and involvement; provide opportunities for knowledge and skill development; prioritize health and safety; implement preventive measures; adhere to payment agreements and legislation; reward strong performance and extra effort.
• Reduced environmental impact: Consider environmental sustainability in all decisions; increase renewable energy usage; conserve natural resources; reduce emissions to air and water; minimize waste; adopt lifecycle thinking and precautionary principles.
• Good business ethics: Uphold honesty and integrity; prohibit bribery; ensure gift and benefit exchanges align with local norms; comply with competition laws; avoid conflicts of interest; support whistleblowers.
• Responsible purchasing: Collaborate only with suppliers who meet ethical standards; evaluate suppliers before and during partnerships; promote certified management systems for quality, environment, and working conditions; monitor supplier performance regularly.
• Product liability: Ensure product functionality, quality, safety, and environmental friendliness; promote energy efficiency and ecodesign; comply with legal requirements; provide clear product information for safe installation, use, maintenance, and disposal; promptly address product inquiries.
• Social commitment: Engage with local communities; develop local talent; partner with universities and research institutions; fund community development initiatives; avoid political contributions.

Environment + Sustainability

Inclusion & Diversity

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