Field Service Engineer - Automated Logic

Description

• Implement time management strategies to ensure customer satisfaction.
• Review and provide feedback of equipment to include scheduling and/or modifications needed.
• Communicate issues and recommend system enhancements, upgrades, and/or repairs.
• Provide site-specific training to owners/operators on the upgrades/service.
• Provide solutions to increasingly complex system problems and lead others on how to resolve problems.
• Communicate and document the status and details of the project with the customer.
• Perform system maintenance on field controllers, servers and workstations and field hardware.

Requirements

• Proficient in Microsoft 365 applications.
• High School Diploma or GED.
• Ability to communicate technical information to a non-technical audience.
• Able to download and troubleshoot increasingly complex HVAC or building automation system logic.
• Valid and current Driver’s License and can be insurable by the company’s insurance.
• 2+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Experience in navigating and integrating into a variety of building automation systems.
• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Working knowledge of TCP/IP networks including wireless technologies.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance