Housekeeping Supervisor | Mechanicsburg Fairfield Inn

Overview

Oversee housekeeping operations, staff training, guest satisfaction, and facility cleanliness.

Key Responsibilities

• housekeeping
• laundry
• sanitation monitoring
• procedures compliance
• guest complaints
• team training

Tasks

-Performs housekeeping, laundry, and houseperson functions whenever necessary. -Assist staff with their job functions to ensure optimum service to guests. -Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. -Handle guest complaints ensuring guest satisfaction. -Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. -Monitor and maintain cleanliness, sanitation, and organization of assigned areas. -Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. -Train and develop team members and ensure all required training is complete according to standards.

Requirements

• communication
• flexible
• bilingual
• cleaning
• housekeeping
• high school

What You Bring

-Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. -Be available to work a flexible schedule, including weekends, holidays, and varied shifts. -Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. -Bilingual English/Spanish a plus. -Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. -Prior housekeeping experience in the hospitality industry; supervisory experience a plus. -High school graduate or equivalent, some college preferred.

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About Shaner Hotels

-Shaner Hotels is a family-owned company with a rich history in the hospitality industry. -Focuses on hotel ownership, management, and development across the United States. -Operates a diverse portfolio of hotels, including major global brands and independent properties. -Known for expertise in transforming underperforming properties into successful operations. -Business model includes long-term investments with a focus on profitability and asset appreciation. -Strong presence in the upscale and select-service hotel segments. -Projects often involve extensive renovations, brand conversions, and strategic expansions. -Standout in the industry with a hands-on management approach. -Prides itself on deep industry relationships and ability to adapt to market trends.

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