Tenancy Sustainment Coordinator (WA)

Housing Choices Australia

The Role

Overview

Supports residents to maintain tenancy and prevent homelessness through case management.

Key Responsibilities

  • risk identification
  • collaboration
  • advisory
  • service improvement
  • tenancy sustainment
  • resident support

Tasks

-Identify tenancy risks and work proactively with Housing Officers to prevent tenancy breakdown -Work alongside mental health specialists, NDIS providers, and community agencies -Be a trusted advisor to internal teams, sector partners, and support networks -Champion best practices, lead service improvements, and contribute to program evaluation -Deliver leading tenancy sustainment solutions with a trauma-informed, recovery-focused approach -Support up to 25 residents through person-centred support plans and collaborative engagement

Requirements

  • communication
  • stakeholder
  • travel
  • conflict management
  • social work
  • case management

What You Bring

-Exceptional communication, planning, and stakeholder engagement skills -Will require travel to the Greater South West Region -Ability to manage conflict, navigate challenging behaviours, and build trusted relationships -Relevant qualifications in community services, social work, or mental health -Knowledge in areas such as mental health, AOD, trauma, disability, ageing, or cultural safety -Proven experience in case management or tenancy support for people with complex needs

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Benefits

-Valuable benefits - increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave. -Growth and development - enhance your skills and advance your career through tailored learning opportunities. -Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace. -Balance that works - enjoy additional leave and flexible working arrangements suited to your lifestyle.

The Company

About Housing Choices Australia

-Founded to provide affordable housing options, ensuring quality and stability for communities. -Specializing in the management and development of affordable housing properties. -Collaborates with government bodies and private sector partners to create sustainable housing solutions. -Committed to creating a positive impact on social and community wellbeing. -Has a strong track record in property development, maintenance, and asset management. -Operates in multiple regions, continuously expanding its portfolio to meet housing needs. -Housing projects cater to a diverse range of residents, including low-income individuals and families. -Aims to improve community infrastructure through long-term housing strategies. -Pioneers in offering innovative housing solutions, ensuring accessible living for all.

Sector Specialisms

Specialist Disability Accommodation

Social Housing

Affordable Housing

Property Development

Asset Management

Tenancy Management

Property Management

Community Engagement

Sustainable Building Design

Mixed-use Developments

High-rise Accommodation for Seniors

Security Clearance

-national criminal history or police check -working with children or vulnerable persons check -ndis worker screening check