LMS Software Support Specialist (1-year Contract)

Overview

Manage THRIVE LMS, provide user support, content coordination, and reporting.

Key Responsibilities

• lms configuration
• usage reporting
• training delivery
• user support
• content management
• compliance

Tasks

-Configure and update LMS settings, permissions, and integrations as needed. -Generate and analyze usage reports to identify trends and improvement opportunities. -Develop and deliver training sessions, guides, and resources to help users maximize their experience. -Provide proactive support to enhance user engagement and satisfaction. -Serve as the primary point of contact for LMS-related inquiries and troubleshooting. -Maintain and operate the THRIVE LMS behind the scenes, ensuring system stability and performance. -Assist in uploading, organizing, and managing learning content within the LMS. -Ensure compliance with organizational standards and accessibility requirements. -Support leadership with insights on adoption and performance metrics.

Requirements

• data analytics
• problem solving
• html/css
• lms
• scorm
• instructional design

What You Bring

-Experience with data analytics tools for reporting. -Strong technical aptitude and problem-solving skills. -Basic HTML/CSS for LMS customization. -Ability to manage multiple priorities in a fast-paced environment. -Knowledge of instructional design principles. -Excellent communication -Familiarity with e-learning standards (SCORM, xAPI) is a plus. -Experience with LMS platforms (preferably THRIVE or similar systems).

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About Ainsworth Inc

-grew from a small maintenance firm into a multi-trade powerhouse across Canada and the U.S. -Experts in HVAC, mechanical, electrical, automation and energy management, stands out for delivering tight-deadline institutional, commercial and industrial works. -Typical projects range from retrofit and maintenance of manufacturing plants to automating building systems in hospitals and campuses. -Operates coast-to-coast with regional offices and field teams that combine local knowledge with national reach. -Distinct for in-house fabrication of process piping (including clean-room orbital welding), solves high-precision industrial challenges. -Financially, benefits from GDI’s strength—part of a North American firm.

Sector Specialisms