Assistant Manager - Event Management systems

Overview

Assist in design, delivery, and support of event management systems integrated with CRM & SAP.

Key Responsibilities

• system integration
• requirements analysis
• solution design
• performance monitoring
• delivery management
• l2 support

Tasks

-Support integration between Cvent, Microsoft CRM, SAP, and AR platforms to enable seamless event management, B2B lead handling, revenue entry, and billing/collections -Gather and analyze business requirements in collaboration with stakeholders, contributing to solution identification and tender processes -Participate in workshops with users, vendors, and integrators to refine requirements, solution designs, and integration plans -Monitor system performance, contribute to improvement initiatives, and proactively address operational risks -Assist in overseeing the complete delivery lifecycle, ensuring timely deployment and high-quality outcomes -Contribute to detailed documentation, including requirements, solution architecture, test plans, and operational handover materials -Support the design and delivery of event management systems, ensuring alignment with business needs and objectives -Coordinate with application operations teams to facilitate smooth handover and ongoing system support -Provide Level 2 support for event management applications, collaborating with vendors for Level 3 issue resolution

Requirements

• it degree
• 5-7 yrs
• sap
• cvent
• microsoft crm
• application design

What You Bring

-Bachelor's degree in Information Technology -5-7 years' IT experience in application design, delivery, and support, preferably within event management, CRM, or finance integration domains -Proven ability to deliver and support integrations with SAP for revenue management and billing -Hands-on experience with event management platforms (preferably Cvent) and B2B CRM solutions (Microsoft CRM)

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About Qiddiya | القدية

-Rising southwest of Riyadh, it is backed by Saudi Arabia’s Public Investment Fund. -Built to blend 'play' into everyday life, creating immersive, lifelong experiences. -Development is unfolding in phases, with Phase 1 including various projects and attractions such as Six Flags, Aquarabia, and a world-class motorsports circuit. -Beyond thrill parks, it is establishing vibrant sports, arts, and cultural districts, plus residential and community infrastructure. -Key sector expertise spans entertainment, tourism, infrastructure, sports, and cultural development. -By 2030, it is projected to host millions of visitors annually and offer hundreds of thousands of jobs. -Notable features include the Middle East’s largest Six Flags park, a Formula 1-grade racetrack, and the world’s only Dragon Ball theme park.

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